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You will play a pivotal role in assisting customers with their accommodation needs and ensuring a seamless booking experience.
Working within the travel industry and specializing in Cabin Reservations, you'll engage with clients, handle inquiries, process reservations, and contribute to maintaining high customer satisfaction standards.
Text "Cabin" to 541-275-0142 for quick apply! Responsibilities : Customer Assistance : Provide exceptional customer service by answering inquiries via phone, email, or in-person regarding cabin accommodations, availability, rates, and packages.
Reservation Processing : Manage cabin reservations accurately and efficiently through reservation systems or software, ensuring all details are recorded correctly.
Booking Management : Assist customers in selecting suitable cabins based on their preferences, needs, and budget, offering recommendations when necessary.
Communication : Maintain clear and professional communication with guests, addressing concerns, providing information, and confirming reservation details.
Upselling and Promotions : Present additional services, amenities, or packages to guests, maximizing revenue opportunities while enhancing their experience.
Problem Resolution : Effectively handle and resolve client complaints or issues, taking proactive steps to ensure guest satisfaction and retention.
Stay Informed : Stay updated with cabin availability, rates, and any promotional offers to provide accurate information to potential guests.
Requirements : Must have a phone (laptop also preferred, but not required) Must have a good internet connection. Excellent communication skills & coachable Decision-making and problems solving abilities.
Ability to plan and manage client’s needs with little to no supervision. Must be able to handle working under pressure and meet deadlines consistently.
Benefits : No experience necessary! Full training provided. Work your own hours! Medical benefits available (varies by state) Company perks! Receive incredible support! Powered by JazzHR
Last updated : 2024-05-22
Full Time
$26k-34k (estimate)
05/23/2024
05/30/2024