Accelerate Your Administrative Career in the Medical/Dental Field at Drake Precision Dental Laboratory

Since 1982, Drake Precision Dental Laboratory has set the standard for quality, innovation, and aesthetics in dental practices nationwide. Operating similarly to a pharmacy, we fulfill custom prescriptions from dentists for their patients, crafting everything from crowns and dentures to nightguards at our full-service facility.

Join Our Client Services Team
As the initial point of contact for incoming cases, and the final step before delivery, our client services team plays a crucial role. Responsibilities include:

• Assist with receiving and disinfection of impressions from FedEx and local deliveries. Then organize and forward impressions with the dentist's prescription to the appropriate department.
• The primary responsibility will be to accept finished work after the quality check is complete, and then finalize the case & prepare the invoice.
• Assist in packaging and labeling of finished dental appliances for outgoing shipment.
• Support client service operations by managing phone inquiries related to pickups and deliveries.

Candidate Profile:

• Familiarity with dental restoration types and terminology is highly advantageous.
• Excellent multitasking and organizational skills.
• Strong communication and customer service abilities.

Working Hours:

• Standard hours are from 8:30 AM to 5:30 PM. Flexibility is required during peak periods to accommodate extended hours.

Compensation & Benefits:

• Full-time position with an hourly rate of $14 to $16 for someone with no dental laboratory knowledge. Higher compensation possible with relevant experience.
• Benefits package includes subsidized medical insurance, optional dental and vision coverage, life insurance, legal aid, a ticket discount program, company-provided disability policies, and a 401(k) with a 50% match.

Interested candidates are invited to send their resume and salary expectations for consideration.

Join us and contribute to a team that is redefining dental solutions across the nation!

Job Type: Full-time

Pay: $13.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Data entry: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person