In the role of Senior Solution Architect at Dragos, you will be a key player in our sales, marketing, and engineering efforts, ensuring that we are ideally positioned to address the unique challenges of our potential clients in the industrial security market. This role is an exciting opportunity to shape your career as you will be instrumental in refining our products and offerings based on client and partner feedback/requirements. Working hand-in-hand with our Sales Account Executives, you will showcase the technical merits of Dragos' products and offerings through both in-person and virtual demonstrations. This is a unique opportunity to contribute to an incredible mission to safeguard civilization.

This role is open to candidates in the United States and Canada.

• Understand Customer Needs: Engage in pre- and post-sales processes to grasp customer requirements, technical goals, and their operating environment.
• Consult and Recommend: Provide consultative recommendations to our clients, ensuring they are fully aware of our offerings and best practices.
• Customized Demonstrations: Conduct tailored product demonstrations to showcase how our solutions meet their specific needs.
• Support at Events: Assist at trade shows and conferences to support our sales efforts.
• Solution Design: Collaborate with sales to select and design the right solutions, identifying future opportunities.
• Deployment and Support: Execute proof-of-concept deployments, manage them, and troubleshoot any issues.
• Handle Queries: Respond to inbound queries related to our products and services, including requests for information, proposals, and statements of work.

• Must be eligible to work without employer sponsorship in either the US or Canada.
• At least 3 years of experience in a pre-sales or consultative role.
• At least 5 years of experience in cybersecurity.
• Familirity with the ICS/OT discipline (e.g., protocols, DCS, SCADA, etc.).
• Familiarity with networking concepts, including TCP/IP, the OSI model, and the Purdue model.
• Comfortable using various tools and software (e.g., Linux CLI, Docker, Wireshark/Tshark, TCPdump, NiFi, ELK - Elasticsearch, Logstash, Kibana, Jupyter
• Strong skills in presentation, relationship building, and negotiation.
• Willingness to travel regularly throughout the Western US and Canada.

• OTE: $220,000
• Competitive equity
• Comprehensive benefits plan (medical, dental, vision, disability, life insurance, 401K with match)

Dragos is the Industrial Cybersecurity expert on a relentless mission to safeguard civilization. In a world of rising cybersecurity threats, Dragos protects the most critical infrastructure - those that provide us with the tenets of modern civilization - from increasingly capable adversaries who wish to do it harm. Devoted to codifying and sharing our in-depth industry knowledge of ICS/OT systems, Dragos arms industrial defenders around the world with the knowledge and tools to protect their systems as effectively and efficiently as possible. Founded by world-class industrial intelligence experts, Dragos has the industry's largest team of ICS/OT practitioners who have been on the front lines of the world's most significant industrial cyber-attacks. Diversity, Equity, and Inclusion are core values at Dragos, and we are passionate about building and sustaining an inclusive and equitable working environment for all. We know that every member of our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and discover, design, and deliver solutions. Not only does a Diversity, Equity, and Inclusion focus enrich our environment and teams, but it is also critical to our success as we defend against adversaries all over the world. The broad range of ideas, experiences, and perspectives is critical to our success. Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.

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