Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues.

We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company.

HOUSEPERSON

The Hotel Houseperson is responsible for maintaining and monitoring the cleanliness of the hotel and assist the entire Housekeeping staff with any them they may need in completing Housekeeping duties as well as maintaining and monitoring the cleanliness of the common areas of the hotel.

Your duties include but are not limited to, effectively communicating with team members regarding operational tasks / events and deliver exceptional customer service to our internal and external guests, etc.

ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)

• Clean stairwells, lobby areas, hotel pool and fitness center area.
• Strip guest rooms of linen, towels and trash.
• Restock amenity items on the hotel landings.
• Vacuum all carpeted floors, hallways, lobby and banquet and meeting rooms.
• Shampoo and deep clean carpets when needed.
• Report any maintenance issues to the Director of Hotel Operations / maintenance team.
• Clean public area restrooms.
• Clean the employee restrooms and breakroom.
• Dust and clean all lobby furniture and furniture in the hallways on the floors.
• Sweep, mop and wax back hallway floors.
• Steam clean chairs and furniture when needed.
• Clean all windows and glass doors in the lobby.
• Wipe down hotel walls and dust curtains.
• Inspect and clean RV park restrooms.
• Other duties as assigned.

QUALIFICATIONS

• High School Diploma / GED, required
• Must be able to work Weekends and Holidays
• Able to effectively communicate in English via verbal and written
• Must be able to obtain and maintain an Illinois Gaming License

Last updated : 2024-04-09