Benefits :

• 401(k) matching
• Bonus based on performance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Us

We strive to provide our community with the best dental care possible all with genuine enthusiasm, great compassion, warmth, and a commitment to quality.

It is our goal to maintain a caring environment that is respectful and gracious to all. Our shared values include :

• Accountability
• Ambition
• Compassion
• Community
• Excellence
• Integrity

Our entire team is dedicated to delivering outstanding dental care while making each patient as comfortable as possible.

We pursue excellence through continuing education and using the latest dental technology to provide you with the highest level of dental treatment and customer service.

With your trust, it is our mission to deliver this care with first-class, five-star service.

What we are looking for :

Are you an organized, detail-oriented individual with a passion for providing excellent patient care? We are currently seeking an experienced Dental Schedule Coordinator to join our dynamic team and contribute to our commitment to delivering top-notch dental services.

If you possess the attributes and skills required for this role, we invite you to explore this exciting opportunity.

A Day in the Life of a Schedule Coordinator at Smile Makers

• Arriving 30 minutes before start time to be ready to go at 10 AM
• Working with a driven team of general Dentists, Specialists, and other Dental Assistants
• Caring for patients who are in all surrounding of Northern Virginia
• Scheduling patients to efficiently meet production goals
• Collecting balances from patients
• Presenting treatments plans and financial arrangements
• Coordinating between insurance verification teams
• Coorinating with call center team members
• Answering phone calls and follow ups within regular business hours
• Following up on large cases to aid patients in financing options
• Working in an office that is diverse where the team altogether speaks more than 10 languages!
• Treating every patient like family.
• Seeing between 25-50 patients each day
• Interfacing with patients through phone, email, and other platforms in a professional manner
• Multitasking between different roles at the same time
• Assisting with all administrative tasks.

This role is for you if

You love working in a fast pace environment. You thrive when there are learning opportunities. You enjoy frequent communication in meetings

• You love working with friendly patients
• You absolutely love a diverse team
• You are able to prioritize your workload in an efficient manner
• You are able to multitask, and accomplish multiple projects at the same time
• Excellence in customer service drives you
• You are comfortable speaking in front of others or groups of people
• You are driven by results, solutions, and impact
• You understand the importance of treating others like you want to be treated
• Your attention to detail is exceptional and you prefer order and organization
• You are a self starter and take initiative everyday
• You demonstrate a positive attitude, self-motivation, organization, and
• resourcefulness.

This role is not for you if

• You're not energized by working with and helping people
• You treat this position as a job and not a career
• You prefer working independently to collaborating with a team
• You need quite and consistency to work your best
• Does not manage time well or enjoy multitasking
• Dreading the work rather than learning
• Negative attitude and mindset

What Winning Looks Like

• We support you in winning by reviewing metrics related to call conversion, schedule efficiency, fielding cancellations / no-shows, and data entry accuracy weekly and providing informational support and training to set you up to succeed!
• Seamless patient experiences are created for every patient every time
• You are able to manage your workload in a fashion that eliminates the need to work outside of shift hours.

Deal Breakers

• An individual who limits themselves from learning
• Not dedicated

Everyday is a new day to learn something new and be open minded to help serve the community. Being open to meeting people from all over the world is a must, we are very diverse.

Lastly, the candidate would need to be In alignment with core values to execute every day you enter Smile Makers with compassion, respect, empathy, dedication, innovation, integrity, trust, and grace.

What’s Next?

Still want to join our team? Great! If you enjoy working with driven team members and are looking to make a difference in the community, apply today! We take culture very seriously, and because of that, when it’s right, it’s right.

If after reading the full job description you are thinking, this sounds PERFECT for me, then we want to get to know you.

When you join the team here at Smile Makers Dental center you can expect everyday to be a fun adventure that you get to experience with a driven group of really cool people.

We strive to be innovative and hope you will too.

To apply for this position please send your resume to the email applynow@smilemakersdc.com.

If we think you’re a great fit we will reach out to you within 24-48 hours to set up a virtu

Last updated : 2024-05-10