The Dr. Gary Burnstein Community Health Clinic provides free dental, medical, and pharmacy services to Michigan residents who are without healthcare insurance. Our mission is to help our community thrive by removing barriers and increasing access to quality healthcare.

Job Summary:
We are seeking a skilled and organized Medical/Dental Receptionist to join our team. As a Medical/Dental Receptionist, you will be responsible for providing exceptional customer service and administrative support in a dental office setting. Your role will be crucial in ensuring smooth operations and delivering a positive experience for our patients.

Responsibilities:
- Greet and welcome patients as they arrive at the dental office
- Schedule and confirm patient appointments using medical scheduling software (e.g., Athena, Dentrix, etc.)
- Answer phone calls and address patient inquiries or concerns
- Verify patient insurance coverage and assist with billing processes
- Maintain patient records and ensure accuracy of information
- Coordinate with dental staff to ensure efficient patient flow
- Follow HIPAA guidelines to maintain patient confidentiality
- Assist with administrative tasks such as filing, data entry, and record keeping
- Provide excellent customer service to patients, addressing their needs and concerns

Requirements:

- Must be bilingual (Spanish).
- Proven experience as a Medical/Dental Receptionist or in a similar role (at least 1 year)
- Knowledge of medical/dental terminology and procedures is preferred
- Proficient in using medical scheduling software (e.g., Athena, Dentrix, etc.)
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with HIPAA regulations and maintaining patient confidentiality

If you are a motivated individual with a passion for providing exceptional patient care, we encourage you to apply for the position of Medical/Dental Receptionist. Join our team and contribute to creating a positive experience for our patients.

Job Type: Full-time

Pay: $16.99 - $19.50 per hour

Expected hours: 40 per week

Healthcare setting:

• Clinic

Medical specialties:

• Burn Care
• Cardiology
• Dermatology
• Geriatrics
• Internal Medicine
• Nephrology
• Neurology
• Ophthalmology
• Otolaryngology
• Podiatry
• Primary Care
• Public Health
• Pulmonology
• Rheumatology

Schedule:

• Monday to Friday

Experience:

• medical and/or dental: 1 year (Required)

Language:

• English and Spanish (Required)

Ability to Relocate:

• Pontiac, MI 48341: Relocate before starting work (Required)

Work Location: In person