The Floral Designer is responsible for working with floral designs to create arrangements that build long term customer relationships and repeat business. This position is critical to Dr. Delphinium; the Floral Designer, is the heart of creativity and impacts the business by providing a world-class service experience that impacts the profitability of the company.

Responsibilities:

• Provides an exceptional customer experience that inspires repeat business.
• Creates floral designs incorporating an innovative use of colors, floral and accent materials, and vessels, while meeting established criteria for Dr Delphinium Designs and Events and cost of good sold
• Maintains confidential customer information
• Monitors orders and confirms details on a constant basis to ensure customer selection is processed correctly.
• Ensures 100% compliance with all company policies, guidelines and procedures
• Supports and assists team members on as needed basis
• Maintains neat and clean appearance at all times

Qualifications:

• Guest service mentality; is sociable and friendly and has a genuine desire to serve the client.
• Excellent verbal communication and listening skills.
• Self-starter who is energetic and flexible.
• Detail oriented with strong organizational skills.
• Maintains a calm, tactful demeanor when dealing with difficult situations.
• Prioritizes responsibilities to achieve results.
• Forms strong working relationships within a team.
• Identifies additional tasks to be completed and willingly assists others.
• Excellent computer skills including MS Word and Excel.
• Nonsmoker
• An eye for creativity and design
• Minimum two years of custom floral design (fresh flowers) experience in a high volume floral shop or design studio required.

Job Type: Full-time

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift

Work Location: In person