Summary
DPS Group is seeking a QA Training Specialist for a client in Providence, RI. Successful candidates will be responsible for assisting the training department in creating and executing training plans, developing training materials, and ensuring that training is effective and efficient for all employees. Also, should have in-depth understanding of SharePoint sites, Training Guidelines as well as Engineering Documentation best practices.
Responsibilities

• Organize and coordinate employee training programs on a large scale, including scheduling, logistics, and communication with trainers and trainees.
• Assign training courses to employees based on their job roles and skill levels.
• Document management knowledge; including ability to organize documents for distribution, traceability, retrieval, and archiving; all consistent with contract requirements and workflow procedures
• Assist in creating new training materials including presentations.
• Collaborate with subject matter experts to ensure training materials are accurate and up to date.
• Assist in generating reports on employee training progress.
• Assist in scheduling and coordinating on-site training sessions.
• Evaluate the effectiveness of training programs and recommend improvements.
• Other duties as assigned

Skills and Qualifications

• Bachelor’s degree
• 3-5 years of experience in a GMP environment
• Designing and implementation of document management processes and procedures preferred.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and SharePoint.
• Experience with LMS
• Team player with exceptional customer service skills, integrity and ability to interact with all levels of personnel.
• Requires strong attention to detail and analytical skills as well as problem analysis and resolution.
• Ability to quickly adjust to a dynamic and fast paced environment
• Able to lead and or engage in a multi-disciplined project team
• Good knowledge and understanding of applicable GMP regulatory requirements specifically related to engineering changes and Good engineering practices (GEP)
• Strong communication skills (written and oral) across all levels of the organization
• Ability to provide legal US work authorization documents required. Will consider US domestic travelers and relocation.

Additional
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Continuous Learning –Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills.
• Culture - Supports a culture of excellence. Contributes to a collaborative environment that rewards teamwork, mentorship, best-in-practice development, and pride in workmanship.
• Customer Services – Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
• Planning and Organizing – Prioritizes and Plans work activities. Uses time efficiently. Plans for additional resources. Integrates changes smoothly, Sets goals and objectives. Works in an organized manner.
• Teamwork – Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others’ views. Gives and welcomes feedback. Puts success of team above own interests.
• Use of Technology – Demonstrates required skills. Adapts to new technologies. Keeps technical skills up to date. Troubleshoots technological problems. Uses technology to increase productivity.
• Language Ability - Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.
• Mathematical Ability - Work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Reasoning Ability - Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.

The Company
DPS Group is a global EPCMV firm offering full-service solutions within the Life Sciences (pharmaceutical, biotechnology, and medical technology) and Advanced Technology (semiconductor, data center, and solar) industries. DPS is dedicated to delivering successful projects with a ‘client-first’ mentality and personal touch across a range of market sectors: Project and Program Management, Procurement, Design, Construction Management, Health and Safety Management, Commissioning, Qualification, and Start-up.
DPS Engineering Inc. is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. DPS does not discriminate in employment opportunities or practices on the basis of: race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by country, regional or local law.
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