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DP Professionals
Columbia, SC | Contractor
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Senior System Support Administrator (Hybrid)
DP Professionals Columbia, SC
$93k-116k (estimate)
Contractor | Business Services 3 Weeks Ago
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DP Professionals is Hiring a Senior System Support Administrator (Hybrid) Near Columbia, SC

DPP is seeking a Senior System Support Administrator for an opportunity in Columbia, SC. Candidates must be eligible to earn a low-level US security clearance.
Work Arrangement
  • Hybrid
  • W2 position; 12 months
  • Must be eligible to earn a low-level US security clearance, which requires a thorough background search and US citizenship.
Summary:
  • A typical day involves monitoring the Host and Distributed platform systems that the team supports.
  • The team works very closely with our application development team to help get coding changes into PROD.
  • The team also works very closely with the Client team to support and help resolve issues related to applications we support.
  • The team currently uses several monitoring tools including SYSVIEW and SPLUNK.
Top skills:
  • Prefer Host Technical Skills including JCL, CICS, DB2, IMS
  • Prefer General Knowledge of Non-Host Skills
  • Preferred: Prior TRICARE Application experience
Minimum required work experience:
  • 4 years of technical experience with systems analysis, design, and/or programming experience or other job related IT experience.
Job/class description:
  • Provide system/production support and monitoring for applications, batch cycles, releases, projects, installations, etc. Participate in work sessions for system support and problem resolution. May provide coordination in workload transition tasks.
  • Perform/Support installation, configuration, administration, implementation, scheduling and/or tuning/modification of applications. Provide support for moderate to complex system/production performance concerns. Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.
  • Assist in analysis of problems/issues. Perform corrective actions whenever possible to fix applications that end abnormally and/or notify technical support for resolution. Communicate with applications on-call persons to repair applications that ended abnormally. Consult with senior level peers on projects of greater complexity.
  • Evaluate system performance in real-time as well as via reports for release related issues. Monitor and report on scheduled batch and online applications for successful/unsuccessful execution. Review all abnormal results/issues to production processing from previous cycles and verify that they have been logged/resolved. May run necessary system backups.
  • Verify Production and Test environments are up and functioning properly. Perform testing responsibilities as need. Review and/or create documentation for accuracy, future problems, and company standards.
  • Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises. Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations.
  • Look for improvement opportunities in the cycles and in procedures. May create new programs to automate the release process where possible. Assist and provide recommendations in applications enhancement projects.
Required knowledge, skills, and abilities:
  • JCL
  • Must have strong communication skills when working with Client and Customers
  • Comprehends data storage techniques, database philosophy, database management, and programming techniques.
  • Strong understanding of the requirements for maintaining production systems and the effect of program changes.
  • Understands how to use structured techniques in new program development.
  • Strong understanding of development, quality assurance, and integration methodologies.
  • Strong communication and interpersonal skills.
  • Able to work well under pressure and as part of a team.
  • Pays attention to detail.
  • Strong knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.
Work environment:
  • For candidates within a commutable disctance, the manager would prefer 2 days/week onsite. Outside of commutable drive, remote candidates should be availabe for meets and training during east coast hours. MS Teams is used for meetings and training.
  • Motivated candidates who are ready to jump in, learn the systems, and work with the team.
  • Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Customer-focused, project-oriented applications support environment.
Required education/equivalencies:
  • Bachelor’s degree in Computer Science, Information Technology, or other job-related degree;
  • OR, Associate’s degree in CS, IT, or other job-related degree plus 2 years of work-related experience;
  • OR, 4 years job-related work experience (total 8 years without a degree)
Interested? Learn more:Click the apply button or contact our recruiter Kenny at Kenny.Jarema@dppit.com to learn more about this position (#24-00352).
DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.
US Citizen: This role requires the ability to obtain a low-level US security clearance, which requires a thorough background search and US citizenship. Residency requirements may apply. EOE/AA/V/D

Job Summary

JOB TYPE

Contractor

INDUSTRY

Business Services

SALARY

$93k-116k (estimate)

POST DATE

05/23/2024

EXPIRATION DATE

11/27/2024

WEBSITE

dppit.com

HEADQUARTERS

COLUMBIA, SC

SIZE

50 - 100

FOUNDED

1996

TYPE

Private

CEO

BARBARA BLAU

REVENUE

<$5M

INDUSTRY

Business Services

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