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Job Description :
PURPOSE OF JOB : A nonexempt position responsible for performing a variety of duties dependent upon assignment. Position will be assigned based on practice need and will flex between front desk and clinical area based on assessment of daily needs.
Front desk coordinator primary functions : Providing reception, scheduling, patient check-in, patient check-out, telephone service, and other patient-related services.
Medical assistant primary functions : Assist physicians with patient care and handling clerical, environmental and organization tasks.
ESSENTIAL FUNCTIONS :
General :
Adaptable knowledge base and communication skills to perform assignment.
Adaptable computer skills and ability to perform functions dependent upon department assignment.
Other duties as assigned.
Front desk :
1. Scheduling, insurance verification. Process preauthorizations and precertifications.
2. Proficiency in telephone and communications skills.
Clinical
1. Patient care assisting physicians during patient visits, communicating with physicians, patients, families and other health care providers.
Job Qualifications : QUALIFICATIONS :
QUALIFICATIONS :
Education : High school graduate or equivalent
Medical assistant diploma or certification.
If Registered, valid registration
Experience : Two years of health care experience, experience in applicable practice preferred.
Other Skills : EMR Knowledge (ECW Experience preferred but not required)
Knowledge :
Knowledge of basic medical terminology and organization services.
Knowledge of individual responsibilities to accurately direct callers.
Knowledge of legal and ethical considerations related to patient information.
Knowledge of organizations policies and procedures
Skills :
Good communication skills and attention to detail. Must be able to interact with administration, physicians and other department personnel on a daily basis.
Skill in using computers.
Skill in using multi-line phone system, including transferring calls and paging.
Skill in exercising sound judgment and remaining professional at all times
Skill in understanding patient education needs by effectively sharing information with patients and families.
Maintaining medical assistance, clinical knowledge base.
Abilities :
Ability to elicit appropriate information to properly direct patients.
Ability to calm, or defuse irate callers and patients by working with them to identify concerns develop solutions to problems.
Ability to multi-task and organize work for effective completion.
Ability to be punctual and available for daily assigned work.
Ability to learn and retain information regarding patient care procedures.
Ability to demonstrate compassion and caring in dealing with others.
Last updated : 2024-03-27
Full Time
$30k-40k (estimate)
01/06/2024
05/13/2024
doylestownhealth.org
WARRINGTON, PA
1,000 - 3,000
1923
Private
$200M - $500M
The following is the career advancement route for Front desk coordinator positions, which can be used as a reference in future career path planning. As a Front desk coordinator, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk coordinator. You can explore the career advancement for a Front desk coordinator below and select your interested title to get hiring information.
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