1. Provide individualized case management services to clients (on-site and in the field); create individual service plans that ensure housing stability, address each clients’ needs and goals, identify and provide needed resources and referrals.
2. Assist clients in securing housing, housing related assistance (i.e. furniture, utility assistance, etc.), basic needs, medical and mental health services including substance abuse treatment when necessary, job training access, and public benefits where eligible.
3. Work to effectively meet clients’ needs and resolve individual barriers through follow-up, advocacy, and collaboration with DWC staff and other community service providers.
4. Maintain accurate and timely data records of activities, case management notes, and financial assistance and other services provided to each client.
5. Provide crisis intervention and group facilitation as necessary.
6. Participate in individual and group supervision, trainings, and meetings.
7. Utilize Evidence Based Practices in service delivery such as intensive case management, Motivational Interviewing, Harm Reduction, Critical Time Intervention, and Housing First practices.
8. Other duties as assigned to support the mission of the organization.

1. Creativity
2. Flexibility
3. Empathy
4. Communication Proficiency

1. Bachelor’s degree in social work or related field and strong knowledge of the complexity of poverty and women’s homelessness, domestic violence, mental illness, trauma, substance abuse, health issues, and older adults preferred.
2. Two years of experience working as a case manager/housing specialist/similar position and knowledge of community resources preferred
3. At least two years of experience providing domestic violence services as a case manager or similar preferred

1. Excellent active listening and crisis intervention skills with ability to exercise and model good judgment.
2. Strong interpersonal, written and oral communication skills; proven ability to communicate with diverse audiences.
3. Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities with effective record keeping.
4. Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) required
5. HMIS or other database management preferred.
6. 40-Hr Domestic Violence Certification a plus.
7. Current valid California state driver’s license, insurance, and vehicle with good driving record required.
8. Oral and written fluency in Spanish and English a plus.

1. Criminal background check and clearance required

Job Summary