112 Front Desk Agent Jobs in Las Vegas, NV
Downtown Grand Las Vegas is Hiring a Front Desk Agent Near Las Vegas, NV
Job Summary: Provide an unsurpassed level of guest service while displaying an upbeat and positive demeanor. Register guests, settle guest accounts, answer phones, and attend to guest inquiries.
Qualifications:
- One-year previous front desk experience preferred.
- Minimum one-year guest service experience with ability to provide courteous friendly and efficient service to all guests every time is required.
- High School graduate or equivalent is required.
- Must possess excellent communication skills with the ability to communicate both orally and written with all levels of individuals.
- Must be able to get along well with co-workers and work well as a team.
- Must adhere to image guidelines.
- Able to obtain a Nevada Gaming Registration
- Display an engaging personality that attracts guests with an always present smile, clear voice, and willingness to initiate conversation without prompting.
- Provide a warm and sincere greeting and farewell while recognizing guest's appropriately and by name whenever available.
- Interact and communicate with hotel guests and exemplify the best possible service in a courteous and hospitable manner, having knowledge of the hotel, hotel staff and services including hours of operation, and guestrooms including: location, views, amenities, knowledge of the surrounding area.
- Take ownership of situations or tasks by fully understanding the issue, asking for help when needed, communicating progress, and delivering results effectively and efficiently.
- Discern feeling and understanding needs through active listening, open ended questions, and analysis of body language.
- Register and settle guest accounts efficiently while adhering to all service standards
- Complete required paperwork and task lists for various front desk transactions and input information into all computer systems accurately.
- Process all cash transactions by accepting money or credit card and apply correctly following all policies and procedures.
- Adhere to all department and Downtown Grand policies and procedures.
Job Summary
Full Time
$28k-37k (estimate)
05/01/2024
05/14/2024
downtowngrand.com
Las Vegas, NV
200 - 500
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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
