Job Summary:

As a Park Rental Coordinator, you will be responsible for overseeing the rental of park facilities and amenities within Downtown Dallas. You will serve as the primary point of contact for individuals, organizations, and event planners interested in hosting gatherings, celebrations, and events in our parks. Your role will involve coordinating rentals, managing reservations, and ensuring that park users have a positive experience while adhering to park regulations and guidelines.

Key Responsibilities:

• Customer Service and Sales:
• Act as the main point of contact for inquiries, bookings, and reservations for park rentals.
• Provide information about available facilities, rental rates, policies, and procedures to potential renters.
• Promote park rental opportunities through outreach efforts, marketing campaigns, and community engagement initiatives.
• Reservation Management:
• Process rental inquiries, complete rental agreements, and manage reservations through a centralized booking system.
• Coordinate scheduling of park facilities, ensuring that rentals do not conflict with other events or maintenance activities.
• Communicate reservation details to park staff, vendors, and other stakeholders to facilitate setup and cleanup for events.
• Event Coordination and Support:
• Assist renters with event planning, including logistics, setup arrangements, and access to amenities such as electricity, water, and restroom facilities.
• Provide on-site support during events to ensure that rental guidelines are followed, and park rules are enforced.
• Address any issues or concerns that arise during events, acting as a liaison between renters and park management.
• Administrative Tasks:
• Maintain accurate records of rental inquiries, reservations, payments, and correspondence using rental management software or databases.
• Prepare rental agreements, invoices, and receipts for rental transactions, ensuring accuracy and compliance with financial policies.
• Generate reports and analyze rental data to track usage trends, revenue generation, and customer satisfaction metrics.
• Work in concert with the marketing department, field operations, and other internal teams to ensure smooth event operations.

Qualifications:

• Previous experience in event coordination, customer service, hospitality, or related field preferred.
• Excellent communication and interpersonal skills, with the ability to interact professionally with diverse groups of people.
• Strong organizational and multitasking abilities, with attention to detail and accuracy in managing rental bookings and reservations.
• Proficiency in computer applications, including rental management software, Microsoft Office Suite, and database management tools.
• Knowledge of park facilities, amenities, and regulations preferred, with a passion for outdoor recreation and community engagement.
• Flexibility: Willingness to work seasonal hours, including evenings, weekends, and holidays, as required by event schedules. Ability to adapt to changing circumstances and handle high-pressure situations with professionalism and composure.

Job Type: Full-time

Pay: $20.00 - $21.63 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Parental leave
• Vision insurance

Compensation package:

• Hourly pay
• Overtime pay

Schedule:

• 10 hour shift
• 8 hour shift
• Evening shift
• Holidays

Work Location: In person