Description

JusticeLink, LLC: The nearly 16,000 Tulsans released from jail each year face critical barriers to accessing care, housing, work, and other services essential to getting back on their feet. Re-arrest and recidivism are common, as nearly 40% of all Tulsa County jail admissions represent people arrested multiple times in the year. Coordination and navigation challenges in Tulsa contribute to this problem as there are currently no standards for coordination between agencies and nonprofits.

Launched in October 2022, JusticeLink is a new diversion services center established in Tulsa that acts as a collaborative, multi-agency network dedicated to providing coordinated, life-stabilizing services to justice-involved people navigating the criminal legal system.

Key features of JusticeLink include:

• One-stop-shop under one roof for clients to access multiple service providers around employment, case management, education, housing, family services, mental health, substance abuse and public benefits
• Personalized justice navigation for issues around fines & fees, court appearances and legal support, among other needs
• Service referrals to other high-quality providers

Overview

This position is responsible for providing administrative and clerical support for the attorneys and staff of Project Commutation. Project Commutation represents individuals who appear before the Oklahoma Pardon and Parole Board, and continue working with them after release. The legal secretary will be supervised by the Project Commutation Coordinators and will office in Tulsa.

Essential Duties and Responsibilities:  

• Provide administrative and clerical support to Project Commutation attorneys.
• Maintain Filevine, our case management system, including tracking data and outcomes.
• Keep client files organized and updated, including electronic files.
• Coordinate communications with clients and family members.
• Communicate with the staff of the Pardon in Parole Board in preparation of dockets and status of pending cases.
• Communicate and arrange visits and communications with the Department of Corrections to coordinate client meetings. 
• Document preparation including submissions to the Pardon and Parole Board and client communications.
• Coordinate communications with individuals who have been released with reentry staff.
• Other duties as assigned.

Requirements

Qualifications

• The ideal candidate will have experience working in criminal law in Oklahoma.
• Bachelor’s degree from an accredited college or university. Appropriate experience or special training may be substituted in lieu of Bachelor’s degree.
• Experience in legal document preparation, and knowledge of legal documents and terminology.
• Skilled in Word and Excel.
• Excellent time-management and organizational skills
• Excellent oral and written communication skills.
• Sensitivity to the needs of special populations.
• Able to travel in-state, when necessary. 

Skills and Knowledge:

• Exceptionally reliable, dependable, responsive, with a keen sense of urgency to client needs.
• Excellent communication skills, with demonstrated competency in listening, seeking to understand, accurately & clearly exchanging information, providing directions, following up, and ensuring proper documentation/tracking.
• Highly organized, accurate, and detail oriented, with ability to effectively manage multiple client calls/requests and follow-through under tight timelines.
• Excellent prioritization and time management skills, working in environments with highly variable volume, frequency, and urgency of client needs.
• Strong interpersonal skill set and passion for excellent customer service, engaging with respect, professionalism, compassion, and kindness in all interactions.
• Heightened sense of situational awareness, understanding emotional and traumatic responses, and ability to facilitate and de-escalate troubled behavior/interactions to resolve/find solutions. Stable, calm, level-headed, and patient demeanor in even the most difficult situations.
• Cultural competency and deep commitment to diversity, equity, and inclusion, and alignment to JusticeLink’s mission.
• Demonstrated proficiency (or ability to quickly learn and effectively use) using Excel spreadsheets, operating a smartphone and other required business applications. 
• Willingness to meet personally with clients as needed. 

Hours & Location:

• Position is based at 211 West Archer, Tulsa, OK 74132.
• Typical work hours are Monday – Friday from 8:00 to 5:00, but flexibility may be required to address client needs. 

Salary

• $21.63 - $24.04 per hour anticipated starting hourly rate.

Physical Requirement:

• Prolonged periods sitting at a desk.
• Verbal and written communication with ability to effectively exchange information and manage constant flow of phone calls, in-person client requests, messaging, and documentation. 
• Agility to consistently operate of computers, phones, and other office productivity tools.