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Join our team of hospitality professionals at the DoubleTree by Hilton Hotel in Nanuet, NY. Our 156 room full-service hotel is centrally located in Nanuet, (Rockland County) New York, and is consistently rated the number one hotel in Rockland County.
We are hiring 2 Guest Service Agent's to represent the hotel at the Front Desk. You are the first contact with our guests and responsible for the impression you make on our guests at check in an during their stay. You must have a friendly, easy-going personality while also being very perceptive and disciplined. The Guest Service Agent does assist guests with inquiries, problems, and complaints, receiving guests’ payments while doing our best to make them feel welcome, comfortable, and valued during their stay with us.
You must be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, pro-active, and be skilled at multitasking in a fast-paced environment. A demonstrated commitment to the customer service field or prior hotel experience is required for us to consider your application. We prefer only local candidates who live in Rockland County, NY or Pascack Valley, NJ.
Front Desk Agent Responsibilities:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all! Ask about the Hilton Employee Travel program which affords amazing discounts at all Hilton Hotels around the work for our Team Players.
We value our employees:
We are locally owned and operated and our mission statement is to be the best hotel we can be. To achieve this goal, we actively encourage each employee to be the best they can be. This includes our investment in you through significant training, education and mentoring as well as a positive attitude towards a proper 'work-life' balance. Come interview with us and see what we are all about.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: 30 – 40 per week
Benefits:
Schedule:
Work setting:
Application Question(s):
Experience:
Work Location: In person
Full Time | Part Time
$32k-42k (estimate)
04/16/2024
08/12/2024