Job Summary:
We are seeking a highly motivated Sales Coordinator to join our team. The Sales Coordinator will play a key role in supporting our sales team and ensuring the smooth operation of the sales process by generating group contracts, assisting with action steps in marketing plan and social media campaigns. Review arrivals, assist in detailing catering events, identify prospective leads, compile corporate guest history, support overall property in guest satisfaction goals, and provide reservation support.

Reports to: Director of Sales

Non-Exempt

Duties:

• Responsible for the timely and efficient conveyance of incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Taking and delivering messages or transfer calls to voice mail when appropriate personnel are unavailable.
• Answer questions about organization, provide callers with address, and other information.
• Prepares Banquet Event Orders outlining all event details, orders catered meals, coordinates delivery and/or pick up and forwards appropriate reports to clients.
• Creates a resume for each group to communicate, in a timely manner, information to facilitate efficient purchasing, scheduling and staffing by all departments.
• Facilitates pre-conference meeting when required.
• Conducts site inspections, as assigned, with definite bookings.
• Conducts walk-in inspections for potential group sales.
• Communicates with Sales Department after pre-qualifying business.
• Maintains all information in Sales Systems.
• Works on special projects as assigned by Director of Sales.
• Attends weekly BEO meetings, weekly sales pick-up meetings and other meetings as deemed necessary.
• Maintain high visibility for hotel by active involvement in local CVB, and other business and professional organizations, as approved by DOS.
• Monitor actions of competition via social media and other marketing outlets.
• Assists with Social Media campaigns and monitors the hotel’s web presence.

Non-essential Job Functions

In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions:

• Perform other duties as assigned by management.

Experience:
Previous experience in Hotel sales or front desk is required.

Previous Hilton experience preferred.

Excellent communication and interpersonal skills.

Should have analytical background.

Extremely detail oriented and has the ability to work on multiple projects concurrently.

Proficient in analyzing sales data and identifying trends.

Familiarity with Salesforce is desirable.

Fluency in Spanish is a plus.

This is a great opportunity for someone looking to grow their career in sales coordination and contribute to the success of DoubleTree Gaithersburg.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Travel requirement:

• No travel

Experience:

• Hotel Front Desk or Sales: 1 year (Required)
• Hilton Hotels: 1 year (Preferred)

Ability to Relocate:

• Gaithersburg, MD 20877: Relocate before starting work (Required)

Work Location: In person