Summary: 

The IT Intern will provide both tactical and practical technology services within the IT department. As technology is a piece of every department, process, function, and team at Petmate, this candidate development role will be tailored to the selected candidate’s degree program, experience, capabilities, and interest. This role reports the manager of Petmate’s Technology Project Management Office (PMO), supporting the entire Technology team. The IT intern will have the opportunity to work within multiple IT teams and technology disciplines. She or he will be responsible for deliverables dependent on his or her competencies.

The successful candidate will be have customer-service-oriented attitude, clear ability to quickly learn new skills, and have experience with technology (software or hardware) concepts.

This role requires strong attention to detail, organizational skills, and the ability to prioritize tasks in a rapidly changing environment.

The internship program will be a paid, 10-week program beginning June 3, 2024, through August 9th, 2024. Our interns can expect to work 40 hrs./wk. during the 10-week period. Must provide own housing arrangements in the DFW area and able to commute daily to Arlington, TX. To gain the best experience and build relationships with the team, this role will be onsite 5 days a week. 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

The IT Intern is responsible for the delivery of:

• Work deliverables assigned by his/her rotational leader.
• Documentation of the work done.
• Project deliverables as assigned and appropriate to the role.
• Hands-on technical work in at least 1 technical pillar (Applications, Data, Digital, Infrastructure, Cybersecurity, Client Services) to support the execution of projects.
• Be prepared to effectively provide management with information needed to make fact-based decisions regarding the assignments given to him/her.

Work closely with the Technology Team colleagues.

• Enterprise Applications Manager and Digital Lead: In support of enterprise software and web-based systems.
• Technology PMO: Learn core concepts of enterprise project management, PM skills, and execute assigned tasks, and provide status reports/

Qualifications:

• Past experience in IT support, application development, or similar is a plus.
• Demonstrated ability to learn quickly and work within a team.
• Experience with MS Word, Excel, and PowerPoint
• Fundamental understanding of IT’s role in an organization, common IT practices, policies, and procedures.
• Strong communication skills, team player

Education and/or Experience: 

Involved in a Comp Sci, MIS, Accounting/Finance, or Business Administration degree program.

Language Skills:

Must be able to read, right and verbally communicate in English to all levels of the organization.

Computer Skills:

Must be proficient in the use of Word, PowerPoint, Visio (or similar), and Excel.

Physical Demands:

Ability to sit for long periods of time in front of a computer screen in an office environment. A moderate tolerance of loud noises if needed to go out into the production facility. 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.