Dorion Dental Group is a growing periodontal and general dental practice looking for a patient-focused, dedicated and compassionate front desk coordinator to join our team in Apex, NC.

Our weekly hours are:

• Monday-Thursday: 8am - 4pm
• Fridays: 8am - 2pm

We are looking to fill a full-time position. We are a non-corporate practice, and patient care is our number one priority. We believe it is important for our team to enjoy their work while in a fun, team-oriented, and patient-centric environment.

Our mission is to achieve the best outcomes for each patient using a long-term approach to treatment planning while advocating for complete oral and systemic health.

Our commitment is to:

• Maintain the highest level of clinical expertise by actively continuing our education in the best practices in the industry and newest technology available.
• Provide a broad portfolio of services to diagnose, detect, treat, and prevent all possible needs of the periodontal patient in terms of their function, comfort, aesthetics and longevity.
• Provide patients with an enjoyable, exceptional service, not only satisfying their periodontal and implant needs, but doing so in a calm, inviting environment by a team of fun, gentle, and smart professionals.
• Exceed the expectations of our referring dental practices with open communication and support.
• Act socially responsibly by contributing to the dental community at-large through education, volunteer efforts, and wellness programs.

Job Requirements

• Provide exceptional customer service by making the patient the #1 priority.
• Be present, engaged and prepared.
• Demonstrate and influence a culture of good teamwork to deliver an extraordinary experience for every patient.
• Have the ability to multi-task and remain calm in a rapidly changing environment.
• Address patients’ questions and/or concerns.
• Complete checklists as assigned and participate in daily huddles to ensure that every single day flows smoothly.
• Conduct yourself professionally and demonstrate a high level of integrity in all aspects of the job.
• Possess exceptional interpersonal and relationship building skills, including conflict-resolution skills.
• Have strong organization, planning and analytical skills.
• Be able to demonstrate computer proficiency and learn programs as required.
• Be a problem-solver and self-starter.
• Have an excellent and positive attitude.
• Maintain patient confidentiality through HIPAA compliance.
• Follow the organization’s safety policies and procedures through OSHA compliance and BBP (Blood-borne Pathogens) federal regulations.

We offer a competitive starting salary, medical, vision and life insurance, a fantastic 401k plan with a company match, paid holiday and paid vacation time.

If you feel you fit the description of our ideal candidate, we would love to meet you!

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Uniform allowance
• Vision insurance

Schedule:

• 8 hour shift
• No weekends

Experience:

• Dental receptionist: 1 year (Preferred)
• Customer service: 1 year (Required)
• Computer skills: 1 year (Required)

Ability to Relocate:

• Apex, NC 27523: Relocate before starting work (Required)

Work Location: In person