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Customer Service Associate
$30k-38k (estimate)
Full Time 2 Months Ago
Save

Doodlebuggers Service Network is Hiring a Customer Service Associate Near Pensacola, FL

Job Description
Doodlebuggers is looking for a CSR who will answer phones, respond to voicemails, reply to emails, and text messages, and provide customer services to take care of all the customer’s needs. Will coordinate with teammates to ensure organizational effectiveness, efficiency, and safety, ensuring administrative procedures are followed. Will help with all aspects of customer service including answering phones, greet customers on the showroom floor, and task completion. Other duties will be assigned as needed. 
Qualifications:
  • Excellent verbal & written communication skills.
  • Excellent active listening skills.
  • Confident, friendly, and outgoing personality.
  • Ability to anticipate/determine customer’s needs.
  • Organization.
  • Ability to Multi-task.
  • Great attitude in a fast-paced environment.
  • Ability to Adapt to change (company is rapidly growing).
  • Problem-Solving skills.
  • Attention to detail, problem-solving, excellent written and verbal communication skills.
Benefits & Professional Opportunities:
  • Career Pathing.
  • Professional Certification Opportunities as you grow with the company.
  • Health Insurance, 401K, Dental Insurance and Vision, 7 paid holidays, Vacation & Sick Pay. 
  • Bonuses upon completion of certifications. 
Job Duties:
  • Answering telephones & following the company script. 
  • Thorough understanding of Doodlebuggers services provided as well as basic knowledge of chimneys, fireplaces, dryer vents, fire feature and other products provided. 
  • Ensure all relevant and pertinent customer information is collected, verified, and documented. 
  • Responsible for all contact requests, website user requests, work orders and customer emails that come into the office email box, voicemails, and text messages. 
  • Ensure all customer service complaints and issues are addressed via text, phone, email, or in person. 
  • Greet showroom guests and assist salespeople as needed. 
Requirements: 
  • Good verbal and written communication skills.
  • Work independently and as part of a team. 
  • Commitment to quality work. 
Benefits:
  • 7 Paid National Holidays.
  • Health Insurance – Blue Cross Blue Shield.
  • 401K Retirement Plan & Company Match 3%.
  • Vision & Dental Insurance available.
  • Vacation & Sick Pay. 
Schedule: Monday - Friday.

Job Summary

JOB TYPE

Full Time

SALARY

$30k-38k (estimate)

POST DATE

02/17/2024

EXPIRATION DATE

05/12/2024

WEBSITE

hugyourhome.com

HEADQUARTERS

Pensacola, FL

SIZE

<25

Show more

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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.

Winn-Dixie Retail Stores
Other
$35k-43k (estimate)
1 Month Ago

If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Associate job description and responsibilities

A strong associate will be able to quickly understand the customer’s problem and propose the best solution.

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Ability to professionally attend to the needs of customers.

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Apply for part-time Customer Service Associate roles and experience their spirit of community.

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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.

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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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