Hospital Services Specialist I

DonorConnect is seeking a full-time Hospital Services Specialist I. In this position, you will play a vital role in developing and implementing strategies and action plans to maximize organ and tissue donation. If you are familiar with the healthcare space, have strong communication and people skills, and are comfortable conducting presentations on organ and tissue donation, apply today!

DonorConnect is a federally designated nonprofit community service organization dedicated to recovering organs and tissues used for life-saving transplants. Our employees help save and heal lives!

As the Hospital Services Specialist I, you will be responsible for implementing strategic efforts in assigned hospitals for maximizing organ and tissue donation. Through the ongoing assessment of hospital performance data, the Hospital Services Specialist (HSS) will build a knowledge base of each hospital's donor potential, people, functions, and processes. The HSS will develop strong working relationships with key hospital partners, determine client needs relative to the donor process, and develop and implement strategies and action plans to maximize donations. The HSS will also conduct professional and public education presentations on organ and tissue donation and assist with the development of educational materials as needed.

At DonorConnect, we expect your behavior will be consistent with our I CARE values - integrity, collaboration, accountability, respect, expertise, and DEIB.

MINIMUM QUALIFICATIONS:

• Must be able to pass a comprehensive background check and drug screen.
• As part of our commitment to provide a healthy and safe work environment, DonorConnect has implemented a mandatory COVID-19 vaccination requirement*

Training/Education/Certification:

• Bachelor's degree in Public Relations, Health Sciences, Marketing, Business, or related field required, and/or an equivalent combination of education and relevant work experience
• Preference will be given to those with a Bachelor's degree in Nursing

Experience Required:

• Minimum two years of experience in medical or pharmaceutical sales, healthcare marketing, or education
• Experience with physician-relations
• Experience in education or marketing
• Understanding of organ and tissue recovery
• Medical terminology

Knowledge/Skills/Abilities:

• Knowledge or experience in the medical field
• Understanding of professional education functions and methods
• Familiarity with hospital organizations and organ procurement issues and functions
• Understanding of public relations
• Demonstrated planning, negotiating, creative problem-solving, and analytical skills
• Superior verbal and written communication skills
• Ability to build relationships with clients of diverse backgrounds in all areas of a healthcare organization
• Customer service-orientated self-starter who can work with or without direct supervision. Must be capable of quickly assessing the organization's needs and providing support
• Able to work well with all levels of personnel in hospital settings and within the differing guidelines of each institution
• Proficient user of computers, all Microsoft applications, and the internet
• A valid driver's license must be maintained and possession of their own reliable insured automobile
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 10 pounds at times with or without reasonable accommodation
• Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing

DonorConnect is a PROUD Equal Opportunity Employer who Values Diversity in Both Experience and Background!

* Reasonable accommodation (valid religious or medical exemptions) may be made by contacting our HR department.