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Duties:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately transmit information to the service technicians
- Schedule appointments for tire services, shocks and struts, suspension repairs, inspections, oil changes, and alignments
- Provide estimates for services and communicate them to customers
- Assist with cash handling and processing payments
- Maintain accurate records of customer interactions and service history
Qualifications:
- Previous experience in a similar role is preferred but not required
- Strong communication skills and ability to effectively convey information to customers and service technicians
- Knowledge of tire services, shocks and struts, suspension repairs, air brake inspections, oil changes, and alignments is a plus
- Ability to handle cash transactions accurately
- Detail-oriented with strong organizational skills
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the company.
Job Type: Full-time
Pay: $56,000.00 - $60,000.00 per year
Benefits:
Day range:
Shift:
People with a criminal record are encouraged to apply
Experience:
Language:
License/Certification:
Work Location: In person
Full Time
$45k-66k (estimate)
04/29/2024
08/25/2024
The job skills required for Automotive Service Writer include Customer Service, Automotive Services, Communication Skills, Health Insurance, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Automotive Service Writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Automotive Service Writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Automotive Service Writer positions, which can be used as a reference in future career path planning. As an Automotive Service Writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive Service Writer. You can explore the career advancement for an Automotive Service Writer below and select your interested title to get hiring information.