General Summary: Under limited supervision, ensures that employees are being onboarded, trained and making appropriate progress to be successful in their position.

Principal Duties and Responsibilities

1. Works with newly hired and new temporary assignment Production employees to facilitate onboarding ensuring employees are educated on our products, key workplace and food safety practices and expectations of their specific role.

2. Partners directly with leadership and key departments to establish and document training protocols that continue to develop and support the on boarding process.

3. Assists Production management team in providing additional feedback and suggestions on what training may be missing or needed to effectively onboard and retain new employees.

4. May provide progression training for employees upon advancement to new roles, training on the skills, functions, and processes associated with each position.

5. Coaches newly trained employees on successful day-to-day functional operations supporting safety, quality and productivity

6. May observe and coach production employees as deemed appropriate based on daily interactions and observations.

7. Provides oversight for compliance training completed through the Learning Management System for the facility, documents training related activities to ensure accurate record keeping

8. Serves as a resource for Production employees whenever there are questions of any kind pertaining to work processes, operation of machinery, food safety and workplace safety.

9. Serves as support to Supervisors and Leads in providing information on day-to-day operations i.e. shifts hours, break times, the production Chain of Command, where tools and work aides are stored, safety issues, quality issues etc.

10. May provides retraining to employees after injuries, near misses or procedural changes as needed.

Job Specifications

1. High School diploma or equivalent experience.

2. English/Spanish bilingual is required.

3. 2-5 years Food Manufacturing experience is preferred with knowledge of the machinery used on the production floor.

4. Excellent communication, organizational and time management skills required.

5. Must have strong interpersonal skills and high level of emotional intelligence.

6. Experience in Maintenance or Sanitation a plus.

Working Conditions

1. Refrigerated food manufacturing plant.

2. Environment may be wet or dry and temperatures may range from 25°F to 110°F.

3. Repetitive lifting, kneeling, and bending with packages in excess of 40 lbs may be periodically required in the training process.

4. Requires walking and standing for long periods of time while facilitating training.

5. Production demands may require overtime and/or evening or weekend scheduling.

Recipe for Success

Reser’s is the leading provider of fresh refrigerated deli salads, side dishes, and prepared foods for the supermarket, club store, and food service industries. Family owned and operated, Reser’s has been a proud sponsor of good times at racetracks, picnics, BBQs, music festivals, and affordable family meals since 1950. Reser’s family of brands include Reser’s American Classics, Main St Bistro, Stonemill Kitchens, and more. With more than 4,500 employees, Reser’s operates 14 facilities in the US, Mexico, and Canada and actively supports the communities it serves.