5 Call center agent Jobs in Katy, TX
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Don McGill Auto Group is Hiring a Call center agent Near Katy, TX
Call Center Agent Service Department Don McGill Toyota of Katy
We are currently seeking call center agents with our Business Development Center. Experience is a plus but will train the right candidate.
Must be enthusiastic and easily coachable. Work schedule varies, must be available to work some evenings (6pm) and Saturdays.
Great benefits and competitive wages, plus performance bonuses!!!
Competitive compensation starting at $14 / hour
Skill set and tasks required in the following areas :
- Answering incoming calls
- Logging customer information into our software
- Schedule service department appointments
- Respond to customer web based requests
- Follow up communication via phone and / or email
- Computer proficiency using MS Office, email, and general internet
- The ability to learn and utilize multiple computer programs
- The ability to meet deadlines
- Strong interpersonal, communication and team work skills
Benefits
Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training.
Our company maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About Our Dealership
Don McGill has been a premier Toyota dealer in Houston for over 40 years. We owe this long tenure to having a hardworking, dedicated staff of professional team members who strive to be #1 in all they do.
We offer career paths if your interest is in Sales, Service, Parts, Finance, Administration, Collision Center, or Management.
If you are interested in one of the most financially rewarding careers out there, we’d love to hear from you!
Last updated : 2024-04-24
Job Summary
Full Time
$36k-47k (estimate)
04/08/2024
05/09/2024
The job skills required for Call center agent include Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center agent positions, which can be used as a reference in future career path planning. As a Call center agent, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center agent. You can explore the career advancement for a Call center agent below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Agent job description and responsibilities
Call center agents are at the frontline of providing solutions to customers’ problems.
02/14/2022: Killeen, TX
Call center agents need a cache of polite phrases to use when talking with customers.
01/08/2022: Syracuse, NY
Call center agents not only listen to customer complaints, but they also process requests.
03/10/2022: Wilmington, DE
Make sure agents are aware of the call length and offer to call customers back so as to not keep them waiting.
01/23/2022: Danbury, CT
Manage difficult customer situations and transfer calls to appropriate persons when necessary.
01/22/2022: Altoona, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Agent jobs
A call center agent performs a number of functions that are more than just picking up calls.
12/21/2021: Riverside, CA
They are currently hiring for work at home call center agent positions.
01/13/2022: Indianapolis, IN
Learn to deal with angry customers.
02/07/2022: Oklahoma City, OK
Problem-Solving and Flexibility.
12/22/2021: Saint Paul, MN
Use a Calm Soothing Tone of Voice.
01/04/2022: Louisville, KY
Step 3: View the best colleges and universities for Call Center Agent.
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