Training Developer (Business Analyst) Opportunity For Your Consideration

Become a member of a growing team of Information Technology professionals making an impact and providing solutions for Government and Commercial clients since 1996 Join the Domino Tech Team!

Accepting Candidates Until 05/20/2024 at 2:00 PM

The Position:
Client: Commonwealth of Pennsylvania Department Of Health (DOH)
Position Title: DOH - Training Developer PS5 (737432)
Location: Hybrid; Remote Off-Site and On-Site (as required) in Harrisburg, PA
Duration: Initial term through 06/30/2025 ( Annual Renewal in 1-Year Terms)

Note: The position is hybrid; primarily remote off-site and may be required to report to BHSR headquarters on a periodic basis for training. Candidates must currently reside within a reasonable commuting distance (1-hour/50-miles) to Harrisburg, PA.

This request is issued from the Commonwealth of Pennsylvania, Bureau of Health Statistics and Registries (BHSR) within the PA Department of Health (PA DOH). PA DOH has been transitioning the PA Vital Records Management System (PAVRMS). Additional support is required for training and stakeholder support during this implementation. PA DOH is seeking an individual to lead a team of contractors for this effort. The contractor will primarily telework from home and is responsible for his/her own network connectivity and home office space. The PA DOH will supply a laptop, and software, including a Skype license for phone use. This contractor may be required to report to BHSR headquarters on a periodic basis for training.

The primary objective of this engagement is to provide supplemental support to the Bureau, specifically on the PAVRMS implementation. This breadth of duties includes understanding adult virtual training methodologies, business requirements and workflow, and post-implementation end-user support. The selected contractor will serve as an on-boarding team member for Phase 2 (Death Module) of the PAVRMS, building on previous lessons learned from Phase 1 (Birth Module). This process involves working with the Business Workflow Unit, the Project Manager, the Vendor(s), and the external stakeholders. The intent is for the onboarding team to identify all external stakeholders, then provide the stakeholder entities with virtual training as well as account access and set up, and post-deployment account support. This activity involves working directly with program subject matter experts (SMEs) and stakeholders to maintain a working knowledge of the PAVRMS; document and understand business requirements and workflow for training purposes; develop training plans; deliver virtual and/or in-person training; maintain training records through the Commonwealth s TRAIN PA system; and provide post-deployment support such as password management, account troubleshooting, process management expertise, etc.

Generally, the contractor will perform the following tasks;
- Assist in analysis and management of facility setup in PAVRMS.
- Maintain training records of external stakeholders through TRAIN PA system. External stakeholders include facility administrators and personnel from hospitals, funeral homes, coroner and medical examiner s offices, nursing homes, etc.
- Manage virtual and/or in-person training curricula, including review of vendor-provided training materials.
- Manage virtual and/or in-person training plans, procedures, and delivery to external stakeholders.
- In coordination with the Business Workflow Unit, engage with program SMEs and stakeholders to verify PAVRMS application functionality aligns with business needs, functional design and training documentation.
- Report defects in the application as encountered and escalates potential deficiencies to onboarding team lead and/or Business Workflow Manager.
- Provides post-deployment end-user technical support.

The Preferred Skills and Experience:
- 4 Years: Business Analysis experience
- 4 Years: Adult Training Development experience
- 4 Years: End User Support experience
- 4 Years: Microsoft Office experience
- 4 Years: Successful training development and delivery experience

The Company:
The mission of Domino Technologies, Inc. is to provide clients with IT solutions for their individual business processes that lead to strategic market advantages. Since its founding in 1996, the Domino Tech Team has built a solid record of performance working with clients in the Government and Commercial sectors.

The Perks:
- Excellent Market Salary
- Competitive Benefits
- Paid Holidays and Vacation
- Positive Work-Life Balance

The Location:
Domino Technologies is based in the Harrisburg area the capital city of the Commonwealth of Pennsylvania and the county seat of Dauphin County. Located on the east bank of the Susquehanna River, Harrisburg is the anchor of the Susquehanna Valley metropolitan area.

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