The Fine Wine Associate is responsible for receiving and accurately inventorying inbound deliveries, conducting pickups and making deliveries within prescribed deadlines, maintaining accurate inventories of client wines, assisting clients when they visit their storage locker, and representing the Domaine brand. In addition, manage the cleanliness and organization of the warehouse, participate in daily warehouse projects, actively engage as a member of the Operations Team, and perform other duties as assigned.

Required Skills/Abilities:

• Strong internal and external client service skills
• Very good analytical and problem-solving skills
• Strong organizational skills and attention to detail
• Able to record data accurately
• Strong time management skills with a proven ability to meet deadlines
• Strong verbal and written communication skills
• Ability to keep client account information confidential
• Ability and wiliness to transport and deliver wine products

Preferred Skills/Abilities:

• Prior experience with wine products
• Ability to prioritize tasks and to delegate them when appropriate
• Experience with computers, especially with Microsoft Office 365
• Experience with shipping and logistics
• Experience with a pallet jack
• Experience with a hand truck
• Experience with a forklift

Responsibilities:

• Manage and reconcile client inventories accurately within the agreed upon timeframe
• Assist with offsite pickups, deliveries, and installations
• Timely inventory inbounds accurately into the correct database on a daily basis
• Put together shipping cases as needed
• Move, organize, build and breakdown shipping pallets as needed
• Consolidate inventories as needed
• Inventory client's wines as requested or required
• Greet visitors and accept warehouse deliveries from UPS/FedEx and common carriers
• Operate forklifts and pallet jacks
• Prepare, label and organize outgoing boxes/pallets with shipping labels
• Track, manage and prepare inbound/outbound shipments when needed
• Drive delivery van or box truck for offsite pickups and deliveries, as needed, including loading and unloading with precision and care
• Conduct inventory audits to resolve discrepancies as needed
• Conduct pick and pull requests and prepare wines/cases for pickup or shipping as needed
• Perform offsite activities in client cellars, outside locations and other storage facilities
• Keep the warehouse organized and cleaned on a daily basis
• Ensure the security of the property before departure on a daily basis
• Function and participate as a Team member in meetings and special projects
• Perform other related duties as assigned

Physical Requirements:

• Working in a 55-degree F warehouse; exposure to extreme heat and cold when making deliveries throughout the year
• Sitting, standing, walking, pulling, pushing and climbing stairs/ladders throughout the shift
• Requires finger and wrist manipulation and/or grasping more than 50% of the time
• Must be able to lift up to 50 pounds at times
• Ability to lift 40lb boxes repeatedly

Travel Requirements: Local pickup or deliveries

Education, Experience and/or Certifications:

Required:

• High school diploma, GED, or equivalent
• Valid driver's license with a clean driving record
• Be able to pass the Federal DOT physical and obtain a Federal DOT driver's license (if applicable)
• 1 - 3 years warehouse experience

Preferred:

• 2 years of Wine Industry experience preferred
• Forklift certification preferred (but will be provided if necessary)