1 Bell Luggage Attendant (PT) Job in Rancho Mirage, CA

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Bell Luggage Attendant (PT)

Dolphin Hotel Management - The Westin Rancho...

Rancho Mirage, CA | Full Time

$29k-43k (estimate)

7 Months Ago

Bell Luggage Attendant (PT)

$29k-43k (estimate)

Full Time 7 Months Ago

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Dolphin Hotel Management - The Westin Rancho... is Hiring a Bell Luggage Attendant (PT) Near Rancho Mirage, CA

At The Westin Rancho Mirage Golf Resort & Spa, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

POSITION PURPOSE
Greet and welcome arriving guests as they enter the hotel. Assist both arriving and departing guests with baggage handling.
ESSENTIAL FUNCTIONS
AVERAGE % OF TIME
85% Welcome and escort guests to and from their rooms and assisting with luggage. Inform guests of all safety features and promote hotel outlets. Introduce Marriott Bonvoy to guests upon arrival and recognize club members. Maintain accurate logs.
15% Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

Transport guests and employees in the hotel’s van.
Deliver packages to guests.
Decorate the lobby for large arrivals and departures.
Maintain cleanliness behind the bell stand, in the check-in/check-out area, and in the baggage room. Clean the brass bell carts.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Knowledge of the city, particularly tourist attractions.

Physical Demands

Work tasks generally are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, will be required to work outside during the course of the day to transport luggage to and from vehicles. Length of time of these tasks may vary from day to day and task to task.
Must be able to stand and exert well-paced mobility for up to 4 hours in length.
Must be able to lift up to 75 lbs. on a regular and continuing basis.
Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
Must be able to exert well-paced ability to reach other locations of the hotel on a timely basis.
Must be able to exert well-paced ability in limited space.
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.