At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that guests leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we are energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service, and extensive knowledge on how to best assist them throughout their stay.

We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you are someone who is positive, adaptable, and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

POSITION SUMMARY

Provide massage services to guests using props and/or products.

Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.

Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service.

Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes.

Frequently check with guest to promote comfort, safety, and security throughout service.

Promote and sell spa/salon services including retail offerings related to the Spa.

Clean, maintain, and sterilize tools.

Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift.

Monitor and stick to time schedule throughout the day.

Handle inappropriate guest behavior by stopping service and informing supervisor/manager.

Position Requirements

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.

Speak with others using clear and professional language.

Develop and maintain positive working relationships with others.

Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Perform other reasonable job duties as requested by Supervisors.

Maintain current skills and licensure in service area as per regional requirements.

The hourly rate $16.00 tips and is based on applicable and specialized experience and location.