Specialized role providing in-depth knowledge to Amerant Bank and subsidiaries of regulatory and industry best practices for operational risk management in the areas of loss data collection, risk correlation, root cause analysis, key risk indicators, and risk mitigation strategies that ensure an effective framework of procedures, internal controls and governance to manage risk exposures and mitigate or eliminate identified operational risks and further enhance the organization’s internal control environment.

Responsibilities:

Operational Risk Monitoring and Control Function

• Coordinate and manage operational risk event collection and reporting, focusing on the use of data and statistical analysis to increase the understanding of the Operational Risk profile of the bank and each of its business lines.
• Recommend corrective actions to mitigate or eliminate identified operational risks based on industry and operational risk standards, best practices and pertinent laws and regulations.
• Support first line of defense in creating best practice solutions and drive process and control enhancements, providing expertise in risk/controls and the development of corrective action plans.
• Apply various risk techniques (risk taxonomy, trend analysis, root cause, data visualization) to identify trends and patterns in operational risk data.
• Support analytical dashboards to facilitate event monitoring and easy identification of trends and tendencies.
• Monitor and report on progress and implementation of corrective actions.
• Administer the loss event collection portal.
• Maintain and update the Operational Risk Procedures manual, recommending enhancements to existing policies and procedures as needed.
• Recommend operational risk awareness topics that promote a strong risk management culture .

General Operational Risk Functions

• Support the monitoring and adherence to the Operational Risk Policies, Procedures, and methodologies throughout the Organization.
• Ensure compliance with applicable operational risk regulations and guidelines (OCC, Federal Reserve, FDIC, State, FFIEC, etc.).
• Support Head of Operational Risk and Business Continuity in providing regulators, internal and external auditor’s information regarding the Organization’s Operational Risk Management framework.
• Support and serve as back-up to the administration of and reporting requirements from the GRC tool.
• Support the review of required provisions for operational risk events.
• Assist in the review vendor assessments as operational risk subject matter expert for new and existing vendors.
• Assist in the monitoring of key risk indicators and serve as back-up to ERM reporting requirements.
• Prepares monthly and quarterly Operational Risk Reports based on regulatory guidance and existing internal practices.
• Assist in enhancing reporting solutions and/or interactive dashboards to support ad hoc reporting and limits/behavior analysis, amongst others.

Business Continuity and Life Safety Event Management Support 

• Support the Head of Operational Risk and Business Continuity and the Business Continuity Planning Office in the handling of critical events impacting the organization and business functional units when business disruption occurs. 
• Assess process control gaps that may impact the organization’s recovery and/or resilience posture to raise awareness and provide recommendations.

Corporate Insurance Program

• Support Bank’s Corporate Insurance Program including the timely reporting of covered events, renewal of polices, and insurance virtual budget.
• Support the completion of all pertinent insurance application underwriting information from a wide variety of sources and interface with insurance brokers as needed.
• Serve as the point of contact for insurance related matters including but not limited to claims reporting, premium payments, and certificate of insurance requirements. 

NON-ESSENTIAL FUNCTIONS OF THE JOB:

• Participates on special projects or risk related activities as required.

OTHER PRINCIPAL ACTIVITIES:

• Other duties as required.

Minimum Education and/or Certifications Requirements:

Bachelor’s Degree Business Administration, Auditing or Technology a minimum, or equivalent combination of education, knowledge, and experience in understanding root cause analysis, fraud prevention, risk mitigation/audit and data visualization techniques.

Minimum Work Experience Requirements:

Five years of experience in bank/financial institution, with general knowledge of banking laws, regulations, knowledgeable in concepts and objectives of COSO and ERM frameworks. Three to five years of experience in operational risk management, data scientist/analyst, fraud prevention. Experience with GRC tool preferred.

Technical and/or Other Essential Knowledge:

Skilled in MS Office, including MS Word Advanced, MS Excel Advanced, MS PowerPoint Advanced, and Data Visualization tool required. Candidate must be knowledgeable and competent in researching, assessing, controlling, and managing a variety of risks, with experience in risk exposure identification, risk evaluation, and risk control. Thorough knowledge of the Bank’s (and subsidiaries) policies & procedures as well as applicable banking regulations is required. Excellent written, verbal and leadership skills along with public speaking experience, project management skills. Ability to work under pressure and excellent interpersonal skills are also applicable. Spanish preferred.