Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Payroll Analyst is responsible for proactive collaboration with key internal business partners within the Global Payroll organization and our third party vendors, and requires independent thinking in handling payroll analysis and validations. To be successful in this role, the Payroll Analyst needs to be familiar with wage and hour laws, Federal, State, and Global Tax legislations, and strong motivation to contribute to the achievement of an efficient payroll process.

The individual must be able to handle ambiguity, be self-motivated to figure out the total picture, and propose resolutions or take appropriate action. They must pay great attention to detail and can deliver results under pressure, as well as work efficiently in a rapidly changing environment.

This is an individual contributor role reporting to the Senior Manager, Payroll.

Responsibility

• Complete accurate and timely processing of US and international payroll (Canada, Egypt, and Mexico)
• Review, validate, and reconcile payroll data to ensure accurate payroll payments, reporting and records
• Audit and validate time keeping system data
• Interpret pay policies, (e.g., holiday worked, on call, overtime, calculation basis for deductions, government regulations, withholding exemptions) and ensure appropriate amounts or deductions are calculated and applied to the various accounts correctly
• Ensure accurate quarter and year-end processing included but not limited to federal, state, and local tax reconciliations, both US and globally
• Provide exemplary service and respond to complex payroll related inquiries from employees, managers, HRBPs, HR Operations, and external third party vendors
• Assist in the review of current payroll processes to identify areas of process improvements and standardization
• Create and write Standard Operating Procedures in a clear and organized way
• Work in a team environment by supporting other team members in the processing of payroll and project work while working under tight deadlines

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 5 years of payroll-related responsibilities
• BS/BA Degree or equivalent experience

Preferred

• CPP/FPC certification
• Experience with Workday and ADP systems
• Solid understanding of payroll knowledge and principles
• Some understanding of payroll processing within a shared services environment
• Solid time management skills with the ability to prioritize assignments in a dynamic work environment
• Proficient computer, organizational, analytical, research and problem solving skills
• Intermediate Excel level, proficient with Google applications
• Complete self-initiated training necessary to remain current on payroll practices
• Ability to learn processes quickly for more efficient and effective results
• Ability to troubleshoot payroll processing issues, run and analyze reports
• Ability to apply documented rules, past practices, or instructions on an independent level
• Ability to work in a fast paced environment and be agile
• Ability to process and connect information in times of ambiguity
• Demonstrated ability to hold information confidential with excellent judgment
• Excellent interpersonal skills, flexibility, and a willingness to learn new things

Based on applicable legislation, the below details pay ranges in the following locations:

California: $86,500 - $124,725 base salary

Illinois and Colorado: $80,600 - $104,750 base salary

Washington and New York (including NYC metro area): $80,600 - $112,450 base salary

This role is also eligible for bonus, equity and .

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including an accommodation to properly use our online system, you may contact us at .

If you experience any technical difficulties or issues during the application process, or with our interview tools, please get in touch with us at for assistance.

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster

#LI-Remote #LI-BS2