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DOCS Dermatology
Clarkston, MI | Full Time
$48k-61k (estimate)
1 Month Ago
Cosmetic Coordinator
DOCS Dermatology Clarkston, MI
$48k-61k (estimate)
Full Time 1 Month Ago
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DOCS Dermatology is Hiring a Cosmetic Coordinator Near Clarkston, MI

Company Overview:Dermatologists of Central States (DOCS) is one of the largest and most established dermatology practices in the nation. With more than 186 providers within 80 locations in 7 states, we have been serving patients for over 40 years. At DOCS, we strive to put the patient first with an emphasis on medical, surgical, and cosmetic dermatology. We provide easy access to high quality dermatologic care in an environment that is consistently friendly, convenient, courteous, and caring.
Summary:The Cosmetic Coordinator assists in the development and assumes responsibility for the implementation of business development plans for the practice, which includes helping manage internal and external marketing strategies, and development of a referral network. Serves as the point person ensuring proper communication among doctors, management, staff, and referring physicians(3) receptionist duties , (4) scheduling patients, (5) preparing and maintaining current patient information, and (6) performing general office duties.
Job Responsibilities:Business Development
  • Implements objectives and motivates support staff participation (includes staff training on cosmetic products, procedures and organizing cosmetic seminars for patients and referral sources).
  • Be able to provide product consultation and education for patients.
  • Develops and identifies referral sources, follow-up on correspondences using multiple forms of communications, development of educational materials, and staff training.
  • Serves as key contact for all cosmetic inquiries including those from leads, patients, physicians, and staff members. Also, key contact for all vendors.
  • Facilitate product research.
  • Coordinates monthly patient seminars, including invitations, presentations, refreshments, and follow-up.
Administrative Duties
  • Effectively plans and facilitates with the team monthly cosmetic department meetings, reports outcomes of each meeting to the administrator.
  • Educates other departments and providers on cosmetic services and products that are new to the practice.
  • Develops and monitors internal systems (i.e., scheduling new patient tracking, patient correspondence, patient retention, and referral source follow-up).
  • Develops and maintains internal patient database; identifies target patients for mailing and telephone calls.
  • Prepares for new patients and prepares for established patients.
  • Greet patients warmly and advise of any delays in schedule.
  • Obtain patient signatures on appropriate forms.
  • Collects payments, completes encounter forms when necessary, and prints receipts.
  • Scan and files paperwork as needed.
  • Educates patients on any post care instructions.
  • Answers telephone, screens calls, and takes accurate messages.
  • Acts as liaison between waiting patients and providers.
  • Prepares and maintains current patient information.
  • Orders departmental office supplies as needed.
  • Assists with the development and implementation of the office procedures and organization including the running of reports.
  • Conducts daily checks on skin care and cosmetic inventory prior to ordering.
Skills and Abilities:
  • Superior communication skills, oral, and written.
  • Must have strong educational and sales skills.
  • Ability to exert subtle motivation and influence.
  • Must be able to work as part of a team.
  • Effective organizational skills.
  • Appropriate telephone etiquette and communication skills.
  • Substantial knowledge of general cosmetic procedures and terminology.
  • Strong computer and organizational skills.
  • Well-organized with attention to detail.
  • Ability to manage multiple projects simultaneously.
  • Treats patients and co-workers with respect.
  • Empathetic with patient’s needs and concerns.
Minimum Qualifications:
  • High School diploma or equivalent certificate
  • Prior experience in medical office
  • Esthetician degree preferred
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status

Job Summary

JOB TYPE

Full Time

SALARY

$48k-61k (estimate)

POST DATE

05/10/2024

EXPIRATION DATE

06/07/2024

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