Builds client lists and increases sales (wholesale and event) of baked goods and other menu items to corporate, social and other group and individual clients using sales techniques.
Essential Functions

• Build and increase outside sales (wholesale and events) of baked goods and other menu items to corporate, social and other group and individual clients using sales techniques including but not limited to prospecting and cold calls, suggestive selling, developing relationships and maintaining pipeline of business opportunities, providing initial response and follow-up to inquiries, and performing offsite tastings
• Present the product offering and proposals and coordinate the sales process including negotiation, closing, fulfillment and follow-up of the sale to ensure customer satisfaction
• Coordinate with restaurant management to order samples for tastings
• Travel to restaurant and client sites as needed including but not limited to tastings, assisting with fulfillment of orders, setting up product presentations and promotions, and better understanding clients’ needs
• Create and maintain a Company proprietary client list
• Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites as needed
• Safely and effectively use and operate all necessary tools, utensils, equipment and software (for example, restaurant management software, etc.)
• Effectively communicate in order to perform and follow job requirements in written and spoken direction
• Multitask calmly and effectively under pressure
• Work in a confined, crowded space of variable light, noise and temperature levels
• Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds
• Stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Model and promote teamwork across all teams
• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Use tact and good judgement when dealing with guest challenges and respond with patience and courtesy
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Ability to get along well with others and be a team player
• Other duties will be assigned as needed