Description

Mechanic/Service Tech

Formal position title

Reports To

Management & Office Staff

Job Overview

Maintain and repair equipment designated by management in an orderly fashion. Provide help

with customer issues over the phone and on the road. Help prevent costly damage by

preventable maintenance. Make management aware of any upcoming issues or safety issues

that are noticed.

Responsibilities and Duties

• Maintain equipment and tools
• Repair broken or out of service equipment and tools
• Provide help with customer issues over the phone and on the service calls in a variety of places and climates
• Communicate with office personnel so we can maintain the highest level of efficiency
• Provide great customer service skills and help with the loading and unloading of customers in "the yard"
• Make management aware of any unsafe vehicle, equipment or trailer issues immediately
• Check fluids and maintenance on vehicles and equipment daily
• Assist management with other duties
• Perform field service calls for broken or down equipment
• Retrieve broken or down equipment from job sites

Requirements

Qualifications

• Excellent customer service skills
• High level problem solving skills
• Maintain a clean driving record
• Ability to maintain a presentable work appearance
• Mechanical knowledge a must
• Ability to work at proficient pace under different environments
• Ability to problem solve while on service calls