We are an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet. If this sparks your interest, you’re in the right place.

DLR Group's Technology team has an opening for a IT Intern.

Location: Phoenix or Minneapolis

Duration: May - August

Position Summary

The IT Intern will work closely with our Service desk team to provide technical support and assistance to end-users within the organization. This role offers a unique opportunity for hands-on experience in troubleshooting, diagnosing, and resolving hardware and software issues. The intern will also play a key role in supporting various technology initiatives and projects under the guidance of Service Desk Analysts and Managers.

The successful candidate will:

• Support end users in the local office as well as remotely through the Service Desk.
• Field incoming calls and walkups.
• Assist with deploying laptops and peripherals.
• Install and troubleshoot software.
• Assist Service Desk Supervisor with various technology projects.

Required Qualifications

• Enrolled in a 4-year college program relating to Technology.
• Excellent customer service skills.
• Strong communication skills, both verbal and written.
• Strong computer, research, problem-solving, and analytical skills.
• Ability to work in a team environment.
• Must be eligible to work in the United States without need for work visa or residency sponsorship.

DLR Group is an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new builds, renovations, and adaptive reuse projects.

We are 100% employee-owned: every employee is literally invested in our clients’ success. At the core of our firm are interdisciplinary teams engaged in every step of project lifecycles. Our teams champion true collaboration, open information sharing, shared risk and reward, value-based decision making, and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge, the ME2040, and the SE2050, and are an initial signatory of the China Accord and the AIA 2030 Commitment.

Our ambition is to use our collective design voice to bring about a better society and create stronger communities by recognizing and addressing longstanding inequities in our nation. Leading this change – to deliver a more equitable culture – aligns with DLR Group’s Core Values and our brand promise to elevate the human experience through design. By exploring, discovering, sharing, and ultimately resolving inequities identified within our firm and the broader A/E/C industry, we can develop a more diverse and inclusive design culture to better fulfill our brand promise.

Our comprehensive Benefits at DLR Group include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401(k) plan, employee stock ownership, and bonus opportunities. Compensation considerations are based on location, experience, and skills.

Through our values – commitment, creativity, environmental stewardship, fun, integrity, ownership, sharing, teamwork – we elevate the human experience through design, together.

We are proud to be an EEO/AA employer M/F/D/V.