As a Technical Document Management Specialist, you are responsible for improving Enterprise Platforms that provide capabilities for the full document lifecycle: Document Generation, Capturing, Archiving and Signing. You are part of a global team and interact with various stakeholders, including IT teams, suppliers, management and architects in an agile environment for implementing solutions on these platforms. Users of our services are located all over the world! To fulfill this role knowledge or experience with SmartComm Document Generation; Kofax Capture; IBM Content Manager/OnDemand and DocuSign platforms is preferred. If you have experience in the Document Management domain, but using other toolsets, we are for sure interested in your application. Open minded to learn new technologies is key.

Find out more here about how you can unleash your full potential at DLL

• Drive improvements (like self-service) and implement and deliver (technical) enhancements to the Document Management platforms.
• Implement and deliver solutions for stakeholders on the Document Management platforms.
• Pro-actively participate in agile scrum ceremonies and co-own the sprint backlog.
• Make sure to adhere to and implement architectural/security and compliance standards and guidelines for the Document Management platforms.
• Solve complex platform issues by delivering structural solutions.
• Constant learning of new (technical) aspects of the various Document Management platforms
• Support and consult platform users on platform onboarding, platform usage and Document Management solution design.
• Liaise with software product suppliers regarding product roadmaps and operational topics. Support RFIs and RFPs.
• Monitor and analyses usage trends. Support PO in performing platform capacity, cost and license management.
• Actively participate and involved in cloud transition.
• Over time get involved in other enterprise platforms besides Document Management

Measures:

• Customer satisfaction
• Service usability, reliability, predictability
• Service adoption
• Service compliancy
• Service value in relation to cost

All members enjoy

• Two working days per year volunteering for a local charity.
• Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
• Flexible hours with possibility to work from home
• Career development opportunities: online learning, member development programs.
• Click this link for an overview of all the benefits in your region.

“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”

• Has bachelor or master’s degree in computer science.
• Has at least 5 years’ experience in creating and maintaining complex enterprise-wide IT-solutions.
• Has a strong “Hands-on” “Getting things done” mentality.
• Is capable and interested to explore and learn new technologies and become more “t-shaped.”
• Has strong communication skills (written and verbal), speaks, and writes English fluently.
• Has experience with programming and scripting languages such as Java, .NET, PowerShell.
• Has experience with Windows Server, SQL server and the Microsoft Azure cloud platform (i.e. Azure DevOps).
• Has knowledge of IT Service Management / ITIL
• Has knowledge of CI/CD, release pipelines, automation.

Extras:

• Has at least 5 years’ experience working with Document Management solutions like SmartComm Document Generation, DocuSign, IBM Content Manager (CM), Kofax Capture or other similar products.
• Has knowledge of API’s.
• Is Scrum certified.

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

• Connection – Build meaningful connections with other DLL members
• Health – Manage mental, emotional and physical health
• Finance – Provide learning opportunities to help members achieve personal financial health
• Lifestyle – Maintain balance between work and life priorities

There are things that matter to our members and the wellbeing of our members matters to DLL!

At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We become from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Desired Primary Work Location: Wayne, PA

Other acceptable work location: Des Moines, IA

Applicable Pay Range

$100,884.90 - $151,327.36

DLL is considering candidates in numerous locations. The pay estimate displayed represents the typical pay range for candidates hired for this position in the desired primary work location. Pay may be adjusted outside the projected range based on geographical differentiation as well as for any other lawful reason. Additional factors that may be used to determine your actual pay include your specific skills, years of relevant experience you possess, and other work-related qualifications. Many candidates may start in the bottom half of the applicable pay range, especially those with less experience or qualification.

This position is subject to the terms of DLL’s compensation plans and policies. Further, the position includes all other benefits provided to DLL employees, including healthcare benefits, 401k matching, vacation, sick leave, parental leave, possible discretionary bonuses, and all other benefits that are all governed by and subject to ERISA plan documents and eligibility.

• Deadline for application: February 18th (Due to high volume of applications this requisition may close prior to posted close date)
• The selection process may involve an assessment.
• Applications via email will not be reviewed. Please apply online via our career website: workingatdllgroup.com
• #LI-BENNETT
• DLL’s referral program applies
• For more information, please contact our Talent acquisition partner Bennett Mario via bennett.mario@dllgroup.com

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.

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