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Sales Customer Support Specialist
$50k-67k (estimate)
Part Time 1 Month Ago
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DLK Medical Technologies, Inc is Hiring a Sales Customer Support Specialist Near Dallas, TX

```Overview```
We are seeking a highly motivated and customer-oriented Sales Support Representative to join our team. As a Sales Support Representative, you will play a crucial role in providing exceptional customer service and support to our sales team. This is an excellent opportunity for individuals with strong communication skills, and who enjoy working in a fast-paced sales environment.

```Duties```

  • Execute some aspects of the sales function including quotes, order processing, and delivery dates - ensure the accuracy of information being entered to guarantee the correct item(s) are ordered
  • Educate customers about product terminology, features, and benefits in order to improve sales and customer satisfaction
  • Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed
  • Collaborate with the Operations Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies
  • Understand and follow work instructions, operating procedures, and company policies
  • Meet with the customer on a weekly, biweekly or monthly basis to address any questions or concerns they may have.
  • Communicate with the customer on the status of quotes.

```Requirements```
- Previous experience in sales or customer service is preferred
- Excellent verbal and written communication skills
- Strong analytical skills to understand customer needs and recommend solutions
- Ability to multitask and prioritize tasks effectively
- Proficient in data entry and CRM systems
- Detail-oriented with strong organizational skills

If you are a motivated individual with a passion for sales, excellent communication skills, and a desire to provide exceptional customer service, we encourage you to apply for the Sales Support Representative position. Join our dynamic team and contribute to our continued success!

Job Type: Part-time

Pay: $13.50 - $15.00 per hour

Expected hours: 15 – 25 per week

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance

Experience level:

  • 2 years
  • 3 years

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Ability to Relocate:

  • Dallas, TX 75237: Relocate before starting work (Required)

Work Location: Hybrid remote in Dallas, TX 75237

Job Summary

JOB TYPE

Part Time

SALARY

$50k-67k (estimate)

POST DATE

03/14/2024

EXPIRATION DATE

04/15/2024

WEBSITE

dlkmedical.org

HEADQUARTERS

Dallas, TX

SIZE

<25

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