For further information pleasecontact our Talent Specialist :

Nihal

Title : ScanningOperator Senior

Location : Chantilly VA

Duration : 12Months

Description : Purpose :

Purpose :

The Scanning / IndexingTechnician plays a crucial role in the Planning Department ensuringthe accurate digitization and organization of various documents.

This role involves document preparation scanning indexing andquality control. The Technician must adhere to specific guidelinesand work closely with the Project Manager and Task Leader.

Assistwith the daytoday operations within a Digital Imaging Center with afocus on digital imaging and related duties.

Scope :

The position is an operationalrole with operational accountability for managing all job aspectsof digital imaging and scanning.

This position is keyfor meeting contractual SLAs and ensuring customer orders arecomplete per specifications.

General

• Ensurecustomer issues and escalations are resolved or further escalatedas appropriate
• Conduct quality checks on ownwork to ensure accuracy and required output is tostandards
• Adhere to all safetyprocedures
• Adhere to all logical and physicalsecurity requirements
• Able to workindependently and be part of a team
• Performbackfile duties for absent coworkers
• Performother duties as assigned by Lead or Manager

Administration

• General Administrative Support functions such as : supplies fulfillment and filing
• EnteringMeridian data
• Preparing correspondence reportsstatements and clerical duties of a general nature
• Complete and maintain all logs and reports includingmonthend reports
• Input Meridian (billingsystem) requisitions
• Order and replenishconsumables forms inventory and other supplies items as required.May include monitoring and managing inventory of production printerconsumables

Indexing

• Enterindex attribute data consists of the following indexfields :
• Unique Box Number (as read from thebox barcode labels)
• Folder Description(manually indexed from folder spine)
• Sequential Document Number within box (to ensure eachfolder is named uniquely even if box description and folderdescription fields are identical to another folder in thatbox)
• The indexing information for FolderDescription field is written on each folder spine. This inscriptionmay be printer or handwritten.
• IndexingExceptions process : If an indexing field is unreadable empty orform is not found index the field with the wordexception.
• Print barcode labels ifrequired

Quality Assurance

• Perform in depth quality per operator thefollowing :
• Indexed file validation andcomparing hard copy document to scanned images.
• Look for signs of gulps. This is when multiple pages aresent through the scanning device at the same time.
• Look for torn or folded corners that obscure contentinformation
• Look for missing or mergeddocuments
• Validate the image quality and pullthe source hardcopy and perform a comparison if the image isunacceptable or of questionable quality.
• Poorsource quality identified annotate manifest with poor qualitysource and escalate to team lead

Data Entry

• Prepare compile and sort documents for dataentry
• Check source documents foraccuracy
• Verify data and correct data wherenecessary
• Obtain further information forincomplete documents
• Update data and deleteunnecessary files
• Combine and rearrange datafrom source documents where required

EssentialFunctions :

• Preparecustomer documents for the digital imaging process
• Check physical documents for quality issues that maycomplicate the scan process.
• Prepare a widearray of document types and conditions for scanning.
• Index scanned images according to naming mechanismsoutlined by the customer and / or RDIC leadership along withadditional postimaging services.
• Other dutiesmay be assigned to meet business needs.

Physicaldemands :

Minimal tomoderate physical effort required. Some moving of boxes and loadingpaper into machines will be required. Project prep and scan workwill require finger dexterity and movement between machines fordifferent types of documents.

Mentaldemands :

Problemsolvingteaching written and verbal communication information comprehensionand mental acuity.

Education Requirements :

• Minimum High School Diploma
• Experience in a Customer Service environment (minimum 3years)

Candidate Background : Skills Knowledge andAbilities :

• Proven data entry workexperience as a Data Entry Operator or Office Clerk (not a must butan asset)
• Experience with MS Office and dataprograms
• Familiarity with administrativeduties
• Typing speed and accuracy
• Excellent knowledge of correct spelling grammar andpunctuation
• Strong attention todetail
• Confidentiality
• Organization skills with an ability to stay focused onassigned tasks
• The ability to carefully handleand manage large volumes of individual documents
• The ability to work effectively under deadline
• A willingness to learn new skills as well as adaptabilitywhen priorities change

Operational SoftSkills :

• Planningorganizing executing and controlling skills
• Ability to assess issues define causes andprioritize / execute solutions
• Selfinitiativeand results oriented while being a team player
• Additional Role Requirements : CoreCompetencies
• Describethe physical requirements (i.e. lifting walking between 5 buildingsmoving equipment)

About us : DivIHN the IT AssetPerformance Services organization provides Professional ConsultingCustom Projects and Professional Resource Augmentation services toclients in the MidWest and beyond.

DivIHN does not and shall not discriminate against any employee orqualified applicant on the basis of race color religion (creed)gender gender expression age national origin (ancestry) disabilitymarital status sexual orientation or military status.

Last updated : 2024-05-22