Job Title: Sales Representative - Garage Door & Moving Solutions

Company: Overhead Door Company of Wausau, a division of Diversified, Inc.

Location: Wausau, WI Area

Employment Type: Full-time

About Us:

At Overhead Door Company of Wausau, a division of Diversified, Inc., we pride ourselves on being the industry leader in garage door solutions and moving services. Our company culture is centered around family values, employee appreciation, and delivering exceptional service to our customers. We are currently seeking a motivated Sales Representative to join our team and contribute to our continued success.

Role Overview:

As a Sales Representative, you will play a pivotal role in promoting and selling our garage door products and moving services to both new and existing clients. In addition to garage door sales, you will also be responsible for completing Diversified Moving, Installation, and Storage job duties. This dual-role position requires a proactive approach to generating leads, excellent communication skills, and a dedication to meeting sales targets. You will report directly to the Sales Manager and collaborate closely with our team to ensure customer satisfaction and company success.

Major Responsibilities:

- Conduct sales presentations and estimates with customers, providing information on available products and options.

- Generate leads through networking, referrals, and other marketing channels, and follow up on leads to convert them into sales.

- Finalize sales paperwork accurately and in a timely manner.

- Document all estimates with special instructions or notes pertaining to customer needs.

- Communicate customer expectations to the scheduling team to ensure smooth service delivery.

- Perform follow-ups on pending estimates to secure sales opportunities.

- Maintain direct contact with customers to address questions and resolve issues promptly.

- Monitor email, text messages, and voicemail regularly for customer and company communication.

- Accommodate occasional weekend or after-hours appointments to meet customer scheduling needs.

- Coordinate and oversee moving, installation, and storage activities for residential and commercial clients.

- Ensure efficient scheduling and timely completion of moving and installation projects.

- Maintain accurate records of inventory, project timelines, and customer communications.

- Provide exceptional customer service throughout the moving and installation process.

- Collaborate with internal teams to resolve any issues or concerns raised by customers.

Primary Objectives:

- Meet sales quotas on a monthly, quarterly, and annual basis.

- Promote the overall success of the company by continuously improving sales techniques, relationships, and customer satisfaction.

- Participate in an employee-oriented company culture focused on quality, continuous improvement, and high performance.

- Become knowledgeable about the assigned territory and target market.

- Track customer interactions and sales activities using a CRM system.

Who We're Looking For:

We are seeking a motivated, self-driven individual with a strong work ethic and a willingness to learn. While experience in the overhead door industry or construction background is a plus, we are willing to provide training to the right candidate. The ideal candidate is cooperative, attentive, and enjoys working as part of a team.

Requirements

- Valid Driver’s License.

- Ability to pass a background check.

- High School Diploma.

- 3 years of experience in sales preferred, but not necessary.

- Experience in the construction industry is a plus.

Benefits

- Competitive pay, discussed during the interview process.

- Commission structure available.

- Health insurance.

- Dental insurance.

- Health savings account.

- Company-matched Simple IRA.

- Employee discount.

- Paid training.

- Paid vacation and holidays.

- Stability with a company that has been around for almost 23 years.