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Audio Visual - Service Sales Specialist
Atlanta, GA, USA
Virtual Req #3407
Sunday, May 5, 2024
At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses.
Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference - whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations.
Our dedicated teams craft solutions experienced by millions every day including :
Founded in 1993, we're a global organization serving local needs with associates worldwide. Learn more at onediversified.
com and follow us on LinkedIn and Twitter .
What part will you play?
The Diversified Service Sales Specialist role is directly responsible for direct to end customer and internal channel sales for managed services offerings.
His / her role is to sell direct to end customer and provide sales support to the larger Diversified account teams to pursue, estimate / price / quote and close service opportunities.
The scope of sales includes Support Agreements, Managed Service Contracts, and Dedicated Staffing engagements. The Service Sales Specialist must be able to articulate offerings and product positioning to both business and technical users.
Must be able to identify all relevant issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
Must be able to establish and maintain strong relationships throughout the sales cycle.
What will you be doing?
Performance Measurement :
What do we require from you?
Education / Certifications :
Required / Desired Knowledge, Experience and Skills :
To learn more about becoming part of the Diversified team, visit us at http : / / diversifiedus.com / about / careers / or email us at careers@onediversified.com.
Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements, individual qualifications, merit, performance and business needs.
We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, veteran status, age, disability or genetic information, or any other applicable characteristic protected under federal, state or local law.
We celebrate diversity and encourage people of all backgrounds to apply for available positions. Individuals needing assistance or an accommodation to complete an application due to a disability, may contact Human Resources at careers@onediversified.com .
Other details
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n nThe Diversified Service Sales Specialist role is directly responsible for direct to end customer and internal channel sales for managed services offerings.
His / her role is to sell direct to end customer and provide sales support to the larger Diversified account teams to pursue, estimate / price / quote and close service opportunities.
The scope of sales includes Support Agreements, Managed Service Contracts, and Dedicated Staffing engagements. The Service Sales Specialist must be able to articulate offerings and product positioning to both business and technical users.
Must be able to identify all relevant issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
Must be able to establish and maintain strong relationships throughout the sales cycle. n nWhat will you be doing? n n nWork directly with RVPs, Regional Directors and AEs in designated regions to drive service revenue nWork with AE's with a focus on landing new service contracts nProspect into net new clients to drive service revenue nMeet with Clients to understand service needs, develop comprehensive service response, and close service opportunities.
nGather vendor and sub-contractor quotes for extended warranties, site support, etc, especially as these pertain to highly complex and / or bespoke hardware or sub-systems nRespond to client-initiated RFPs with the relevant AE n nRaise RFIs nAttend meetings, site surveys and interviews nPut together complete RFP response nStrategize with AE on how to close the business nWork with DGS leadership on strategic pricing n nReview calculations for client quotations, negotiate tender and contract terms, negotiate and close sales by agreeing terms and conditions in conjunction with other sales support personnel as well as the Account Executive they are supporting.
nProvide monthly reporting to Service leadership and Regional Sales leaders nEnsure all opportunities are tracked in CRM nAssist with the creation of templates, documents to be posted on Internal Knowledge Base.
nFlexible schedule. Must be available to respond to sales or client issues whenever they arise nProviding training and producing support material for their sales effort nPartner with AE's in searching for new clients who might benefit from company products or services;
maximizing client potential nAttend regular Operational Calls / Meetings & Business Reviews to discuss performance nMonitoring process and reporting performance to customer and Diversified Global Service management nEscalation Management within the customer account n nPerformance Measurement : n nPerformance will be measured primarily through performance against quota nAs a secondary measure, performance will be tracked through periodic employee surveys, HR and other executive management conversations with direct staff and other divisional staff, as well as unsolicited feedback from others as applicable.
n nWhat do we require from you? n nEducation / Certifications : n nMinimum four-year degree required or equivalent industry experience nAdvanced degree or certification preferred.
n nRequired / Desired Knowledge, Experience and Skills : n n5 years of experience in audio visual service sales with strong knowledge of Land, Adopt, Expand, Renew Sales Methodology nProven track record of creating sales strategies, driving revenue growth through differentiated sales models.
nFamiliar with ITIL v4 nExperience selling recurring revenue offerings nExperience working with AV Account Executives to drive service sales nExperience working with large enterprise service opportunities nExperience with selling AV Managed Services nProficiency with CRM, ERP systems, ticketing systems, Microsoft Office, Adobe Acrobat, Excel.
nEmploy a structured approach to solve complex business problems. nAbility to identify data and research needs and strong analytical skills to deliver insightful analysis of strategic opportunities.
nExceptional presentation skills with strong written and verbal communication skills. nEffective time management and attention to detail.
nAbility to inspire confidence and create trust. nAbility to work under pressure, plan personal workload effectively and delegate.
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Atlanta, GA, USA
Virtual
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Last updated : 2024-05-07
Full Time
Wholesale
$78k-100k (estimate)
04/25/2024
08/06/2024
diversified-phl.com
WARMINSTER, PA
50 - 100
1969
ROBERT FRANKEL
$10M - $50M
Wholesale
At Diversified, we strive to be the preeminent lighting representative in the Philadelphia/Tri-State area by consistently pursuing quality product lines to represent, preparing competitive quotations, and fully supporting our customers from order inception through installation. Diversified prides itself on having the best-trained personnel representing the highest quality lighting manufacturers to the lighting design community, the electrical distributor, and the contractor.
The job skills required for Audio visual specialist include Presentation, Leadership, Microsoft Office, Time Management, Collaboration, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Audio visual specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Audio visual specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Audio visual specialist positions, which can be used as a reference in future career path planning. As an Audio visual specialist, it can be promoted into senior positions as an Audio Visual Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Audio visual specialist. You can explore the career advancement for an Audio visual specialist below and select your interested title to get hiring information.