Overview

Diversified Protection Corporation (DPC) is a trusted provided of integrated security solutions for private and public entities. We offer a full spectrum of services from training and risk assessments to armed security officers. As a company with two decades of experience, our clients include the Department of Homeland Security, Federal Protective Services (DHS/FPS); Department of Defense, Pentagon Force Protection Agency (DoD/PFPA), Department of the Army, Department of State, Bureau of Diplomatic Security (DoD/DS) National Aeronautics and Space Administration (NASA), Environmental Protection Agency (EPA), and Department of Energy (DOE) .

Responsibilities

The Quality Control Manager responsibilities include developing, maintaining, and enforcing the Quality Control program. 

Essential functions

• Ensure a high level of internal and external customer service. Investigate (and correct) compliance issues.
• Supervise officers engage in inspection of uniform, training credentials, and time-sheet reporting.
• Provide technical and statistical expertise to teams.
• Formulate, document and maintain quality control standards and on-going quality control objectives.
• Create, document and implement inspection criteria and procedures.
• Interpret quality control philosophy to key personnel within company.
• Provide inspection activity for training files and ensure they remain in compliance with the contract standards. 
• Document and report any discrepancies.
• Maintain active role on internal continuous improvement teams.
• Regularly make rounds of all assigned facilities to ensure that all contract performance requirements and quality standards are being met and to remain engaged with the workforce.
• Ensures all daily / Weekly / Monthly deliverables are completed timely and documented properly.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Expected Hours of Work/Travel

• This is a Full-Time position with variable and rotating or fixed shifts of anywhere between 8 and 12 hours. 
• The position will require availability on nights, weekends and holidays. 
• Applicant must be aware and understand that they may be subject to alternative scheduling as applicable as job duties demand.
• You will be required to travel to and from contract specific sites.

Qualifications

• Must be a United States citizen.
• At least 21 years of age.
• Undergraduate degree or higher in management, business, security, or law enforcement related field.
• Three (3) years of recent QC experience
• Must have strong leadership ability, sound judgment, and effective administrative ability.
• Must clearly demonstrate the ability to guide, direct and coordinate the efforts of others.
• Must have understanding of time management methods to enable satisfying multiple competing objectives.
• Related security/law enforcement administrative and managerial experience.
• Must demonstrate excellent verbal and written communications skills with all levels of management and interfaces with customer personnel.
• Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external use.
• Must have a DoD secret security clearance.

Additional Qualifications: 

The applicant is required to submit to pre-employment medical exam and drug screening.

The applicant must be able to pass an NLIC / State / Local Background check and Credit check (as applicable).

AAP/EEO Statement Diversified Protection Corporation is an equal opportunity employer. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.