The Accounts Receivable Clerk is responsible for:

· Maintaining up-to-date customer requirements and carrying out billing duties

· Emailing daily tickets to specific customers per their customer requirements

· Generating and sending out invoices from field tickets

· Preparing credit memos as needed to correct billing errors

· Update invoice status report daily

· Following very specific and strict deadlines

· Following up, and collecting payments

· Communicating with customers through means such as phone, email, or face to face;

· Researching and resolving past due account discrepancies

· Investigating and solving customer complaints and queries

· Ensuring compliance with the company’s procedures

· Using various pieces of software to keep track of data

· Scanning, archiving & filing documents

Qualifications:

Communication Skills. Must possess excellent verbal and written communication skills to be able to properly work with customers. A high level of flexibility is also necessary when working with people, as well as excellent interpersonal skills.

Computer Skills. Must have experience with Microsoft Excel, Outlook & Word, Adobe PDF Editor, Open Ticket/Open Invoice; Ariba & Spectrum Accounting Software is a plus

Math Skills. A mind for mathematics and numbers to ensure field tickets are correct & sales tax is accurately calculated on invoice.

Organizational Skills. Must possess great organizational skills as well as the ability to multitask efficiently. It is also important to have a superior attention to detail, problem-solving and analysis skills.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reporting Structure

The Accounts Receivable Clerk shall report directly to the Office Manager.