7100 Corporate Drive

**Plano, TX 75023**

**Network Operations Center (NOC) Engineer**

**Description:**

- Experience in large enterprise Network Operations Center (NOC) with a focus on network surveillance and trouble ticket management.

- Experience in Incident, Problem and Change Management teams for large enterprises

- Experience in interacting with a demanding customer-base and ensuring credibility is maintained through solid delivery against commitments

- Strong deductive reasoning skill set and ability to drive complex troubleshooting

- Ability to maintain a professional demeanor and attitude while being assertive

- Ability to multi-task and make sound judgments in a fast-paced, high stress environment

- Ability to interact with people/groups of widely varying disciplines and backgrounds

- Ability to react to a dynamic environment

- Ability to remain calm and objective in a high-pressure environment

- Follows process and procedures that ensure Incident Management and Problem Management related action items are tracked and completed

- Adheres to the Incident, Problem and Change Mgmt. processes, policies and procedures

- Excellent English communication skills, with the ability to effectively interface across cross-functional technology teams and the business

- Minimum experience - 10 years in large enterprise Network Operations Center (NOC) If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest to you.

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