ROLE: Dynamics 365 CRM Business Analyst
Remote
Contract Position
JD:
Required Skills
1. Dynamics 365 CRM (Sales, Service, Marketing)
2. JIRA Tool
3. Business Scorecard

Job summary
Join our dynamic Corporate Communications team as a Corp Comm Team Member. Bring your expertise in Business Scorecard and contribute to our company's success.
7 Years' experience in an Agile Business Analyst capacity, working on
7 large-scale Enterprise wide Digital or Data Transformation
7 engagements
Confident challenging assumptions and requests; can present business re-design proposals and specify MVP solutions Ability to translate the vision into prioritized deliverable goals/stories Active leadership and co-facilitation of Stand-ups, Retrospectives, Showcases, Planning sessions, Iteration planning and kick-off, and Story kick-off, ongoing desk-checks and story sign off Those who can develop and manage Scrum sprint backlogs (Epics, Stories, etc.).
Commercial experience developing prototypes to test out ideas, then iterates them based on user feedback Solid experience working in an Agile team to agree and develop system/product designs based on user requirements Can break down epics into manageable user stories including testable conditions of acceptance Ability to create and sustain effective stakeholder relationships, across all levels Resilient and proactive with a strong delivery focus

Roles & Responsibilities
As a Corp Comm Team Member, you will be responsible for developing and implementing communication strategies to enhance our company's reputation. You will collaborate with cross-functional teams to create engaging content for internal and external communications. Additionally, you will monitor and analyze communication metrics to measure the effectiveness of our strategies.

KEY REPONSIBILITIES
As a Microsoft Dynamics CRM Sr. Business Analyst, you will be part of a team that is focused on the delivery and implementation of Microsoft CRM / XRM solutions for Client's clients. You will spend a majority of your time consulting directly with our clients and developing line of business solutions. You will also have the opportunity to work with the latest Microsoft technologies and solutions in enterprise-level environments.

You will perform activities such as:
- Elicit detailed functional / business requirements from users and sponsors.
- Create and communicate detailed requirements, solution proposals, business process designs (BPD) and business system designs (BSD) that meet the business needs
- Work on a large Dynamics CRM D365 project and transition into roles with increasing responsibility on the growing CRM team.
- Work with developers to understand the designs and validate that the software solution will satisfy the business needs.
- Conduct functional testing of implemented applications and provide the initial support of these applications when moved to production.
- Create and deliver documentation as necessary to ensure proper use of changed and newly implemented processes. - Make software configuration changes to support business processes.
- Assist CRM Project Manager in status reporting and project milestone tracking.
- Assist in coordinating project activities and deliverables across other team members.
- Effectively plan and conduct transition activities of newly implemented functionality to appropriate teams
Years of Experience: 11-13 Years of Experience
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.