17 Customer Experience Specialist (Retail Associate) Jobs in Lincoln, NE
DiVentures is Hiring a Customer Experience Specialist (Retail Associate) Near Lincoln, NE
Customer Experience Specialist
Role Profile
At Diventures, where safety is our number one priority and fun is our number one goal, we use our passion, and the power of water, to impact lives and change the world...and have fun doing it!
The Customer Experience Specialist contributes to the success of Diventures by consistently building positive experiences and lasting relationships with our customers through high-touch, high-communication, personalized customer service. As the first point of contact for the customer, the Customer Experience Specialist is the 'face of the company' and takes personal ownership of each customer's experience. With friendliness, professionalism, integrity, a great sense of urgency and care, the Customer Experience Specialist defines each Diventures customer's experience by demonstrating genuine interest and a sincere desire to know and understand each customer's unique needs and aspirations; making product and service recommendations that best serve the customer's interests.
Because everything communicates, the Customer Experience Specialist further demonstrates ownership of the customer experience by positively maintaining a world-class service environment defined as welcoming, clean, and organized with exceptional visual presentation of products, ensuring that the customer's first and lasting impressions are of a facility and team like no other. Proactively engaging customers in-person, on the phone, and through email with authentic enthusiasm, the Customer Experience Specialist shares the Diventures experience by smiling, greeting, actively listening, effectively sharing product and service offerings in swim, SCUBA, service and travel and effectively resolving customer problems quickly and completely.
Key Attributes of the Successful Diventures Customer Relationship Specialist
- Outgoing
- Displays Urgency for the Customer
- Engaging
- Friendly
- Positive
- Attention to Detail
- Problem Solver
- Initiative
- Courteous
- Cool Under Stress
- Professional Presentation
- Fun
- Displays Urgency for the Customer
- Resilient
- Clear Communicator
- Empathetic
- Positive
- Learner
Job Summary
Part Time
Retail
$56k-73k (estimate)
04/11/2023
02/24/2028
diventures.com
Springfield, MO
50 - 100
Retail
Related Companies
The following is the career advancement route for Customer Experience Specialist (Retail Associate) positions, which can be used as a reference in future career path planning. As a Customer Experience Specialist (Retail Associate), it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Specialist (Retail Associate). You can explore the career advancement for a Customer Experience Specialist (Retail Associate) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Specialist job description and responsibilities
Provide an exceptional customer experience through all channels, providing a personalized experience whenever possible.
01/31/2022: Killeen, TX
Focus on activities that create lifetime customers – provide them a standout and consistent experience that keeps them coming back for more.
12/26/2021: Huntsville, AL
Complete prioritisation of customer support requests, providing solutions through online and over the phone support.
01/31/2022: Detroit, MI
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
01/12/2022: Mcallen, TX
Attend to customer enquiries, requests, and complaints by proffering value-adding solutions ; Going the extra mile to provide suitable solutions.
01/27/2022: Parkersburg, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Specialist jobs
Customer experience specialist job description get to make a difference every single time they go to work.
02/02/2022: Salisbury, NC
Portland Customer Support agents are required to conduct themselves professionally and provide exceptional service while supporting all business decisions.
12/13/2021: Wichita, KS
Exercise good service and business judgment with end goal of customer satisfaction.
01/12/2022: San Diego, CA
Team oriented, ability to work with a diverse customer base, ability to negotiate and strong sales skills.
01/18/2022: Baton Rouge, LA
Must possess excellent customer service attitude/skills.
03/02/2022: Rapid City, SD
Step 3: View the best colleges and universities for Customer Experience Specialist.
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