Description

At District Photo, our employees are the heart of our company. We are seeking a Lab Process and Order Manager in our Phoenix, AZ factory.

Job Overview

The Lab Process and Order Manager will track, prioritize, isolate, and expedite problem orders and those requiring expert attention. Their expertise will also be key in creating, defining, testing, and implementing new products, processes, and workflows. Additionally, the Lab Process and Order Manager shall support and serve as a resource for manufacturing effectiveness, within the facility, by:

• Assessing current processes and needs, developing, coordinating, planning, and implementing revised workflows, systems, and tools; consistent with the strategic goals and vision of the organization.
• Facilitates the education of new and continuing associates both technically and philosophically, maintains consistency through sharing of information, supports our continuous improvement/quality service culture as a resource for supervisor/manager level support, and maximizes the effectiveness of the manufacturing platform through positive impacts on metrics.
• Work with project teams to implement new programs, software, and initiatives.
• Maintains local site-specific Jira’s and acts as the liaison with tech and development teams on system improvement or needs.

Benefits

401K, paid vacation, paid holidays, sick and safe leave, life insurance, medical, dental, vision, and short/long term disability benefits.

Culture

At DPI, our success is powered by our people and its client’s satisfaction ratings. Our culture allows employees to be engaged, empowered, and rewarded. We are a diverse and inclusive company who seeks to expand our brand by hiring collaborative individuals who think outside of the box. We are committed to providing a safe and healthy workplace for all of our employees and visitors. Check us out, https://vimeo.com/761869694/1b7b9d7dbf

Requirements

• High School diploma/ GED required, and/or equivalent experience.
• Excellent verbal communication skills
• Strong interpersonal communication skills, coupled with a positive, confident, and outgoing personality.
• Extended hours during peak season (Oct-Dec). 
• Maintain and abide by all safety practices and processes.
• Excellent organizational and time management skills
• Excellent people management skills.

 Job Duties and Expectations: 

• Management of the annual Q4 clean up.
• Assisting as needed, Customer Service, Engineering, Quality, Continuous Improvement, and product GM’s.
• Demonstrated ability to coordinate multiple priorities and develop effective solutions.
• Demonstrated project and process management skills as well as a strong mechanical aptitude.
• Should be able to plan, control, coordinate and prioritize late product/orders in accordance with SLA guidelines.
• Anticipates and plans for process integration opportunities that support business objectives.
• Creates process changes by integrating new processes with existing ones and communicates these changes to affected areas.
• Capable of identifying and defining potential process and systems issues; escalating and partnering with the appropriate teams, as required.
• Lead/assist in the defining, testing and implementation of processes/workflows, for new product launches.
• Able to design training manuals, training plans, support materials and modules for all new products and processes.
• Maintain confidentiality and strict compliance with the company’s security policy related to potential access to sensitive information.
• Performs other related duties as assigned. 

District Photo Inc.

Founded in 1949 by Melvin Cohen as a small black & white photo lab, the business grew during the last half of the 20th century into a large wholesale photofinishing lab serving mid-Atlantic retailers and a national mail order film business. In the late 1990's under Neil Cohen’s leadership, DPI acquired a photo business in the UK and has transitioned from a mid-Atlantic film developing lab to multiple state-of-the-art digital labs shipping millions of photos worldwide every day.

Today, District is one of the largest variable data printing companies in the world as their facilities comprise over a million square feet of manufacturing space with a global reach that sets them apart in the digital printing market. With 7 production fulfillment facilities located in the United States (MD, PA, KY, AZ), England, the Czech Republic & Australia, District Photo is the leader in creating photo-based products as they deliver millions of prints, greeting cards, books, calendars, blankets, mugs, and other gift items yearly.

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