Walt Disney World Resort

Apr. 27, 2024

Job Summary:

Responsibilities:

• We deliver a seamless experience for all of our Guests to ensure the experience supports the Five Keys- Safety, Courtesy, Inclusion, Show and Efficiency
• Ability to work with minimal direction, proactively engaging and interacting with Guests to answer questions, give directions and other information
• We build and manage relationships with Guests, Cast Members and Vendor partners to provide excellent service
• We perform efficient automated check-in functions on tablets and/or handheld devices as well as maintain strong observation skills with high level of detail
• Continuous walking & standing to direct guests for extended periods of time. Comfortable working in both indoor/outdoor settings during various weather conditions
• We provide Guest Service and help find solutions when challenges arise, are confident speaking in front of large groups, and perform various tasks simultaneously

Basic Qualifications:

• Required to have a valid Florida Drivers License
• Crucial to have own transportation to drive to and from work locations
• Needs to have availability to be flexible with work schedule
• Requires full availability for training. Upon completion of training a work schedule will be assigned
• Physical role requiring ability to lift luggage up to 50lbs
• Part-Time requires three (3) full days of availability for any shift, including early mornings, nights, and holidays.

Preferred Qualifications:

• Disney Cruise Line and Walt Disney World product knowledge
• Three (3) years or more Parks and Resorts and/or Disney Cruise Line experience
• Proven track record working in a team-based environment
• Proven ability to share creative and new insights

Additional Information:

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Keyword: WDWCasting cruiserep

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