1 Expert Trainer Job in Denver, CO

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Expert Trainer

DISH

Denver, CO | Full Time

$55k-70k (estimate)

2 Months Ago

Expert Trainer

DISH Denver, CO

$55k-70k (estimate)

Full Time | Restaurants & Catering Services 2 Months Ago

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DISH is Hiring an Expert Trainer Near Denver, CO

Company Summary:

DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

Department Summary:

Our Manufacturing teams are the gatekeepers who ensure our groundbreaking products meet the standards of innovation and performance we pride ourselves on. From the engineers who design large-scale production systems and cutting-edge quality assurance tools to the hands-on associates who manage our massive inventory flow, they make up a diverse group of behind-the-scenes thinkers dedicated to the success of our organization.

Job Duties and Responsibilities:

DISH's Manufacturing & Distribution division is seeking an Expert Trainer to plan, coordinate programs, and instruct courses to enhance the knowledge and skills of employees. This position does so by researching, developing, designing, revising, and facilitating training programs for both manufacturing and distribution.

Key Responsibilities:

Develops and delivers training courses, including but not limited to: new hire orientation, operational, and technical product training
Assess, design, develop, and evaluate learning and organizational development (OD) solutions to support employees at DISH, particularly in Manufacturing and Distribution, including developing multimedia elements to support classroom-based instructor-led, e-learning and mobile content (graphics, video, audio, etc.)
Maintains training, participant and reference materials and equipment
Works with other on-the-job trainers to further develop their project management skills and provides developmental guidance to enhance their training skills
Confers with management to gain knowledge of specific work situations requiring employees to better understand policies, procedures, regulations, technologies and human relations
Assists with selecting or developing teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and resource materials that create diverse opportunities for participants to connect with the content
Assists with the testing of trainees to measure progress and to evaluate effectiveness of education program(s)
Work collaboratively with cross-functional teams on projects, new product rollouts, and process evaluation
Coordinates training schedules, oversees trainer logs, maintains trackers and reports
Supports OJT by providing document updates and training process changes
Serves as a liaison between training and shift supervisors
Flexibility in taking direction, receiving critiques, and redirection
Review designs for errors before printing or publishing them
Meet deadlines and keep all stakeholders informed of progress
Ability to support multiple projects and responsibilities simultaneously
Ability to meet attendance requirements which may occasionally require overtime
Proficiency in the English language to communicate, read, and interpret documents such as safety rules, operations and maintenance instructions, and procedure manuals
Must have strong written, verbal and typing skills
Meet all of DISH’s performance expectations, including but not limited to, satisfying all applicable metrics, productivity standards, goals, and proficiencies related to overall performance

The essential functions of this job position include, but are not limited to, the following tasks and duties an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job, in accordance with the ADA and applicable state/local law.

Skills, Experience and Requirements:

Education and/or Experience:

Associate's degree or two years of related experience, and/or one year of supervisory/management, customer service, or presentation experience; or an equivalent combination of education and experience
1 years’ experience using a computer
Intermediate work experience using Microsoft Office software, specifically Outlook, and Excel or Google Suite
High School Diploma or GED

Skills:

Competencies include excellent presentation/facilitation, computer, organizational, analytical, interpersonal, and written/oral communication skills. Flexible, innovative, and the ability to manage responsibilities and priorities in a fast-paced, growth-oriented, and time-critical environment
Mid-level proficiency in Microsoft Office/Google Suite
Some proficiency in Adobe Creative Suite and other software including, in order of priority: InDesign, Photoshop, Acrobat Pro, PowerPoint, Illustrator, Flash, as well as Word and Excel, and basic proficiency in a variety of e-learning software such as Articulate, Captivate, etc.
Collaborative approach to working with team and clients
Proficient in delivering face-to-face training and online learning, using best practices that apply to both environments
Analytical skills to include, but not limited to research, forecasting, problem-solving, data mining, interpreting, reporting, and communicating
Demonstrated knowledge of adult learning principles, training program evaluation, and curriculum development, including principles, models, and trends
Writing proficiency-excellent communication skills including the ability to effectively communicate technical information
Ability to create a positive learning environment, facilitate learning, manage challenges, and evaluate learning
Scheduling protocols and having more than a general knowledge of reporting/tracking mechanisms

Benefits:

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

This will be posted for a minimum of 3 days or until the position is filled.

Salary Range: USD $28.69 - $32.99 / Hour