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DISH
DISH
Englewood, CO | Full Time
$57k-68k (estimate)
2 Months Ago
Claim Coordinator
DISH
DISH Englewood, CO
$57k-68k (estimate)
Full Time | Restaurants & Catering Services 2 Months Ago
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DISH is Hiring a Remote Claim Coordinator

Company Summary:
DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.
Department Summary:
Our investment in the future needs those with an eye on the bottom line. Our Billing & Credit teams work behind the scenes, dedicated to ensuring a seamless experience for millions of customers across all our brands while efficiently addressing any billing concerns.
Job Duties and Responsibilities:
DISH is seeking a Claim Coordinator to join our Corporate Claims Resolutions Team and become part of the Billing and Credit Department.
The Billing and Credit department supports the needs of DISH subscribers, agents, installers, and external departments by providing up front analysis for enterprise releases and projects. The department also provides support for back office operations and processes. The department is comprised of multiple facets with specific focus on targeted operational objectives that include, but are not limited to:
  • Billing Accuracy
  • Credit Qualification
  • Customer Payments
  • Customer Delinquency, Collections, and Bankruptcy
  • Customer Installation Damage Claims
  • Installer Payments
The Corporate Claims Resolutions team is responsible for managing a damage claim made against DISH or one of its contractors from start to final resolution. They are responsible for maintaining regular contact with the claimant, working with local field offices and third party business partners to conduct investigations, determine liability, and ensure the claim is handled correctly and in a timely manner. A Claims Coordinator ensures all claims are valid according to company policy and is responsible for submitting payments when a claim is valid.
The Coordinator’s responsibilities will be to understand basic knowledge of tasks/damage claims and be able to manage their assigned caseload. A successful Claim Coordinator will focus on developing through on-the-job experience and should be able to use reference and resource materials in assigned areas.

Key Responsibilities:
  • Claims handling
  • Strong customer service
  • General team tasks
  • Process ownership
  • Report possible issues to leadership
  • System testing
  • Basic ad hoc projects w/ leadership direction
Skills, Experience and Requirements:
Education and Experience:
  • Bachelor's Degree or equivalent from a four-year college or technical school and 2 years of customer service experience, or equivalent combination of education and experience

Skills and Qualifications:
  • Intermediate skill level in Google Suite products: Gmail, Docs, Sheets, etc.
  • Intermediate skill level in Microsoft Excel
  • Basic analytical ability, detail-oriented, and capable of managing multiple projects/assignments
  • Intermediate interpersonal and communication skills, with the ability to understand and summarize complex material
Benefits:
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
This will be posted for a minimum of 3 days or until the position is filled.
Salary Range: USD $63150.00 - $90000.00 / Year

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$57k-68k (estimate)

POST DATE

03/12/2024

EXPIRATION DATE

07/07/2024

WEBSITE

dishcatering.co.uk

HEADQUARTERS

LONDON, ENGLAND

SIZE

100 - 200

FOUNDED

2002

CEO

TIMOTHY PETER STEVENS

REVENUE

<$5M

INDUSTRY

Restaurants & Catering Services

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The following is the career advancement route for Claim Coordinator positions, which can be used as a reference in future career path planning. As a Claim Coordinator, it can be promoted into senior positions as a Claims Clerk II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Claim Coordinator. You can explore the career advancement for a Claim Coordinator below and select your interested title to get hiring information.