Description

At Discovery Place, a 501(c)(3) nonprofit organization, we fuel your passion for science and the natural world by delivering awe-inspiring exhibits and educational programs.
Our immersive experiences captivate, challenge, and empower audiences of all ages, sparking a spirit of discovery and lifelong learning. We hope to forge a future where science catalyzes, creating boundless opportunities, fostering hope, solving complex problems and driving positive change across the globe.

We’re looking for driven, talented individuals who share our passion for making an impact and having fun while doing it.

General Summary:

Support the daily operations of the Department by performing maintenance and repair tasks for the museum building, grounds, and exhibit experiences to ensure safe, welcoming, and functional guest experience across all Discovery Place, Inc. locations. Further responsibilities are to support new initiatives such as temporary exhibitions and capital projects.

Essential Duties and Responsibilities:

• Open, close, and secure facilities on daily basis.
• Start and shut down exhibit components on daily basis.
• Perform daily interior/exterior inspections of facilities and exhibits while immediately addressing issues related to aesthetics, functionality, and safety.
• Perform preventative maintenance and performance inspections for all applicable assets.
• Execute Work Orders provided by Facilities Manager daily.
• Assemble and maintain exhibits and exhibit elements by performing regular maintenance and repairs for all exhibit, building and grounds.
• Troubleshoots repairs and provides practical insight to Management regarding facilities and exhibit performance and methods for improvement.
• Monitor daily custodial services and directs custodial staff for any cleaning related needs or requests.
• Immediately reports any major Building system issues. Supports with triage efforts, as necessary.
• Work with other departments to ensure that all back-of-house and storage areas are neat, orderly, and clean to meet museum standards.
• Setup and breakdown equipment for company sponsored events and provide logistical support if needed.
• Assist with movement, relocation, or disposal of equipment, furniture, or fixtures.
• Responsible for receiving, documenting, securing, and delivering packages received from all couriers (USPS, FedEx, UPS, freight, etc.)
• Ensure proper delivery of parking deck pay station note safe and reports on a weekly basis.

• Execute and enforce safety/security procedures by taking appropriate action prior to, during, and after emergency situations occur.

• Purchase and maintain stock materials, spare parts, and consumable items.
• Fabricate exhibit elements and replacement parts from plastics, metal, and wood as directed by management.
• Maintain shop areas in a clean and working condition.
• Communicate with other DPI team members and departments to resolve issues.

• Interpret drawings and instructions and use them to troubleshoot facilities and exhibits-related issues.
• Maintain information on vendors and inventory.

• Participate in all applicable exhibit installs and strikes.
• Ensure all products meet DPIs highest level of quality.
• Uphold the values of Discovery Place:
  • Science leads us.
  • Integrity guides us
  • Equity drives us
  • Innovation energizes us
• Work to create positive change in our communities.

Qualifications

Qualifications:

• High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to calculate figures and apply basic mathematic concepts.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Microsoft Outlook, word processing, and spreadsheet software
• Experience with diagnosing and troubleshooting/repairing electronic components.
• Basic computer diagnostic, troubleshooting and repair skills.
• Basic woodworking fabrication skills.
• Basic building systems knowledge and skills (HVAC, plumbing, electrical, etc.).
• Experience with metals, plastics, and CNC operation is desired but not required.

Competency:

Technical Skills Experience in exhibit maintenance and production. Proficient with all types of power tools. Familiarity with heavy equipment [forklift and scissor lift]. Willingness to experiment with new materials and production methods.

Problem Solving Takes initiative in identifying and resolving problems in a timely manner. Gathers and analyzes information skillfully. Develops and communicates alternative solutions. Works well in group problem solving situations.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Reacts well under pressure.

Productivity - Meets productivity standards. Responds well to management direction and able to create a professional dialogue if views differ. Takes ownership of projects and answers for its success or failure. Commits to expanded hours when necessary to reach goals. Completes tasks on time or notifies Manager with project concerns.

Planning/Organizing - Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Sets goals and objectives. Works within approved budget. Develops and implements cost saving measures. Conserves organizational resources.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit; Puts success of team above own interests. Recognizes accomplishments of other team members. Solicits manager and exhibits team feedback to improve service. Responds promptly to requests for service and assistance. Meets commitments.

Quality - Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.

Safety and Security - Observes safety and security procedures. Determines appropriate action beyond guidelines. Reports potentially unsafe conditions. Uses equipment and materials properly.

Professional Development - Assesses own strengths and weaknesses; Pursues training and development opportunities. Strives to continuously build knowledge and skills. Shares expertise with others.

Strong Oral and Written communication.

Assume additional responsibilities as assumed/ assigned or directed by Manager, Exhibit Experience.

Working Conditions:

• Primarily a fabrication shop environment with exposure to moving mechanical parts and equipment.
• Frequently required to sit, climb, balance, stoop, kneel, crouch, crawl, climb ladders, lift, and operate motorized equipment.
• Indoor and outdoor exposure.
• Must have a valid NC or SC drivers license.
• Travel to other museum locations.

Physical Demands:

• The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• Visual accuracy
• Expert manual dexterity

Employees of Discovery Place should uphold the mission, vision and values of the organization. We strive to provide exceptional service through four core values: uncommon courtesy, the pursuit of personal excellence, teamwork and inclusion. We value the diversity of opinions and intellectual thought and encourage an environment where employees can share ideas openly.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities of this job. Other duties may be assigned. This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.