Description

Discovery Land Company creates one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. Through these environments, Clubs foster relationships, share unforgettable and life-changing experiences, embrace well-being, and inspire pure expressions of love, joy, compassion, and gratitude in all forms.

At Gozzer Ranch, we believe that meeting the abovementioned mission is a promise we get to deliver every day. Gozzer Ranch Employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to create a viable and fun world for future generations; we do this by operating from our company’s unwavering values, learning, growing, and adjusting as we go.

As the Transportation Coordinatorfor Gozzer Ranch, you will be part of creating the Gozzer Ranch Experience. You may be asked to perform other tasks (outside of your key areas of responsibility) from time to time based on business needs. While performing all tasks at Gozzer Ranch, we require passion and behavior that embodies our company values:

• PEOPLE ARE OUR PRIORITY
• WE RESPECT PEOPLE, PLACES, AND CULTURES
• WE DO THE RIGHT THING
• WE BELIEVE IN HAVING FUN

Your key areas of responsibility are outlined below:

Critical Area #1: Leadership

• Directly oversee employee performance by leading employees to being the best they can be
• Conduct team meetings to discuss daily / weekly/monthly tasks and events
• Prepare and communicate employee schedules to provide adequate coverage for all operational areas under your leadership. Ensure schedules are sent out timely so employees have time to prepare for their work schedule while also having the ability to plan and organize personal life needs
• Develop and inspire a sense of urgency and motivated attitude amongst your team. Coach in a manner that brings the best out of people daily
• Provide equal and fair opportunities for all employees
• Communicate property information to all employees
• Provide recognition regularly to support employee retention
• Find solutions to any problems that arise concerning services
• View one leadership video each month

Key Area #1: Member Experience and Vibe

• Ensure that each member and guest receive outstanding service in a friendly environment. This includes promptly and professionally greeting and acknowledging every member and member guest, maintaining exceptional service standards, and possessing solid product knowledge
• Communicate with members to create an honest relationship where their service needs, food and beverage selections, and other dining-related services are known to you and your team
• Exceed member and member guest expectations
• Create 100% guest satisfaction by providing our Gozzer brand behavior and genuine hospitality
• Give personal attention and take personal responsibility for a member and member guest experience
• Promoting services and activities provided to Gozzer Ranch members
• Understanding member and member guest needs. Please provide them with personalized solutions by suggesting activities and facilities provided by the Club
• Assisting in creating the service vibe with your team through service-minded experiences.

Critical Area #2: Teamwork

• Work intentionally to include all co-workers and peers
• Support Club comprehensive services and events when possible
• Create good working relationships with ALL Gozzer Employees
• Maintain a courteous attitude toward ALL Gozzer Employees

Key Area #3: Transportation

• Coordinate the transportation for the membership and prospective members at Gozzer Ranch
• Develop daily transportation plans and modify them as needed
• Implement a system to guarantee Transportation functions efficiently
• Rent vehicles for Sales, Marketing, and Transportation
• Inspect rental vehicles for proper stocking and cleanliness and manage mileage
• Be organized and detail-oriented. Utilizing checklists or other systems to ensure no task is left undone. Prepare for the unexpected and remain focused on the result
• Assist all teams with upholding Club service standards

Key Areas #4: Administrative

• Assist in the processing of hiring, training, and supervising transportation drivers
• Effectively utilize staff within budgeted labor expenses
• Purchase necessary supplies for vehicles
• Inspect vehicles for damage every week and submit claim reports if necessary
• Accurately bill and submit payment to membership and accounting
• Review and update standard operating procedures on an annual basis

Key Area #5: Recruiting

• Work with Human Resources and the Transportation team to organize and create a recruitment plan that accurately identifies needs.
• Participate in activities to increase overall applicants to Gozzer Ranch
• Attend college career days and local job fairs and keep an online presence for posting all needed openings
• Be creative and innovative on ways to recruit and retain staff

Knowledge, Skill, and Abilities:

• Possess good computer knowledge
• Ability to work effectively with all personality types
• Ability to understand and carry out verbal and written instructions independently
• Ability to perform mathematical calculations correctly
• Ability to work weekends, holidays, mornings, and nights
• Ability to work in all weather conditions and temperatures, including inside and outside areas
• Ability to perform light physical tasks, exerting up to 25 lbs. of force frequently and up to 75 lbs. on an occasional basis independently or with help
• Ability to perform such activities as grasping, lifting, reaching, crouching, walking, sitting, and carrying.

About Discovery Land Company Founded in 1994 by Michael S. Meldman, Discovery Land Company specializes in building luxury residential private club communities and resorts throughout North America. We have become the premier high-end resort residential niche player with 20 world-class projects in our portfolio. Our communities have distinct architectural styles, world-class amenities, and high service levels. We don’t build buildings; instead, we build settings where families can create intergenerational memories and enrich their lives in exquisite, untouched sanctuaries. These settings offer a casual and comfortable sense of community through outstanding clubhouses, premier golf courses, welcoming staff, world-class culinary offerings, and outdoor pursuits. To ease and enrich your experiences, Discovery holds itself to the highest of service standards. Every decision is driven by one fundamental objective: to make the time you spend with the people you care about most enjoyable and memorable. We are incredibly grateful to be recognized as one of Forbes magazine's world’s top mid-sized employers for 2018. For more information about our company - http://www.discoverylandco.com

About Gozzer Ranch Golf & Lake Club: Gozzer Ranch offers the perfect setting for living life to its fullest amid the grandeur and undisturbed beauty of the great Northwest. Whether you choose to spend these moments teaching your son or daughter to bait a hook, pampering yourself with a spa treatment, enjoying an unforgettable round of golf, or sailing in the summer breeze, these are the kinds of moments that create memories that will be cherished for generations to come - http://gozzerranchclub.com.

Qualifications

• Possess good computer knowledge
• Ability to work effectively with all personality types
• Ability to understand and carry out verbal and written instructions independently
• Ability to perform mathematical calculations correctly
• Ability to work weekends, holidays, mornings, and nights
• Ability to work in all weather conditions and temperatures, including inside and outside areas
• Ability to perform light physical tasks, exerting up to 25 lbs. of force frequently and up to 75 lbs. on an occasional basis independently or with help
• Ability to perform such activities as grasping, lifting, reaching, crouching, walking, sitting, and carrying.