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Discover Financial Services
Riverwoods, IL | Full Time
$141k-179k (estimate)
3 Months Ago
Director, Marketing Operations
$141k-179k (estimate)
Full Time | Retail 3 Months Ago
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Discover Financial Services is Hiring a Director, Marketing Operations Near Riverwoods, IL

Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
Responsible for the implementation of strategic, multi-faceted marketing programs designed to support key business objectives. Oversee implementation processes and provide quality control for enterprise direct mail and digital campaigns. Manages strategic external agency relationships to ensure flawless execution. Identifies and leads marketing technology development that delivers campaign efficiencies. Manages data stewardships for campaign processes, champions change management and commits to getting issues resolved in a timely manner.
Creates a culture of effective risk management, accountability, and demonstration of risk awareness across the organization.
Responsibilities:
Partner with Strategy Team & Campaign Owners to implement campaigns that achieve channel benchmarks, use channel best practices and adhere to channel rules while also supporting key business goals.
Identifies and leads mar-tech development that delivers campaign efficiencies across bank and cards. Monitor industry trends and provide guidance on how to react to these trends.
Manages and develops a team including talent development, performance, and development decisions.
Act as channel SME and provide recommendations for improvement efforts for low performing campaigns as well as opportunities to enhance core channel capabilities. Collaborate to determine use cases for prioritizing key capabilities and platform assessments and enhancements.
Ensures compliance with related regulatory requirements (FCRA, GDPR, CANSPAM, etc.).
Qualifications:
Education:
Minimum: Bachelor’s degree in, Business Administration and Management, Information Technology or Finance.
Work Experience:
Minimum: 10 years of campaign management experience.
5 years of people management experience.
5 years of marketing data vendor/partner management experience.
Preferred: 5 years of digital campaign strategy and execution experience.
4 years of business product management experience in an Agile environment.
In lieu of education: 12 years of campaign management experience required.
Application Deadline: The application window for this position is anticipated to close on Feb-06-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation: The base pay for this position generally ranges between $150,500.00 to $228,900.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at MyDiscoverBenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$141k-179k (estimate)

POST DATE

02/05/2024

EXPIRATION DATE

04/30/2024

WEBSITE

discover.com

HEADQUARTERS

SALT LAKE CITY, UT

SIZE

15,000 - 50,000

FOUNDED

1986

TYPE

Private

CEO

MIKE SARRIS

REVENUE

$10B - $50B

INDUSTRY

Retail

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About Discover Financial Services

Discover Network provides financial services to the customers.

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